First Dispatch – This is the date and time that you want to start receiving emailsfrom and should be in the format dd/mm/yyyy hh:mm:ss. For MAX productreports, this will initially be set with the current date and time, but you can changethis to accommodate post-dated email reporting requirements. For the MAXproduct Current Service Detail Report, upto two dates and times may be inserted(as upto 2 requests for this report can be submitted per night)Cease Date – This shows the last date and time that an email is to be dispatchedfrom <strong>BT</strong> to the SP. For the MAX product <strong>Line</strong> Rate Change Delta report, this willbe initially set to 12 weeks from the current date, you can change this to matchyour requirement.Email 1 to 6 – Enter up to 6 email addresses and this is where your email reportwill be sent.Record Retention – This is set at 3 days. This figure can not be changed.Last Dispatch – This shows the last date and time that an email was dispatchedfrom <strong>BT</strong> to the SP.Period Type – Select from the drop down menu how often you want an emailreport e.g. Minutes, Hours, Days, Weeks. (Use in conjunction with frequency).The Current Service Details Report from the MAX product Reports folder cannotbe configured using this option, as it can only be scheduled to run on an adhocbasis.Frequency – Select from the drop down menu how frequent you want an emailreport. The frequency values available will vary depending upon the selectedPeriod Type as detailed below:If Min is selected in Period Type Dropdown List Box, the frequency can beselected from 5, 10, 15, 20…55 minutes. i.e. minimum frequency is 5 minutes,and maximum frequency is 55 minutes, with all frequencies between (in fiveminute intervals) selectable to suit your requirements.If Hour is selected in Period Type Dropdown List Box, the frequency can beselected from 1, 2, 3, 4, 5, 6 … 23 hours i.e. minimum frequency is 1 hour, andmaximum frequency is 23 hours, with all frequencies between (hourly intervals)selectable to suit your requirements.If Day is selected in Period Type Dropdown List Box, the frequency can beselected from 1, 2, 3, 4, 5, or 6 i.e. minimum frequency is 1 day, and maximumfrequency is 6 days, with all frequencies between (daily intervals) selectable tosuit your requirements.If Week is selected in Period Type Dropdown List Box, the frequency can beselected from 1, 2, 3, 4 … 9 weeks i.e. minimum frequency is 1 week (weekly),and maximum frequency is 9 weeks, with all frequencies between (weeklyintervals) selectable to suit your requirements.Note : The Current Service Details Report from the MAX product Reports foldercannot be configured using this option, as it can only be scheduled to run on anadhoc basis.RTN – this is the return email address should the email not be delivered. It isautomatically completed and cannot be changed..Include Weekends – Select if you want email delivery on a Saturday & Sunday.Zip File – This will be automatically selected and cannot be changed, as all MAXproduct reports will be zipped by <strong>BT</strong> (due to potential size of these reports).Stop sending email – Choose this button and the cease date will be set to thecurrent date and time, effectively halting any further dispatch of the report shownin Report Name.PAGE 124 OF 271
Save – Choose this button to save your selections for the report shown in ReportName.Order Pipeline Attribute Configuration Report - Use this report to selectcolumns for individual products you wish to display in the “Order Pipeline Report”.List of Available Columns:Order No, Customer Reference, Customer Name, Project Reference, OrderStatus, Latest KCI, Owner, Last Name, First Name, Service Id, Order <strong>Line</strong> Status,Order Type, Order Validated Date, Order Created Date, Customer RequiredDate, Contractual Delivery Date, Customer Promised Date, Order CompletionDate, Created By, A End Post Code, B End Post Code, Main Link Distance,Order <strong>Line</strong> Number, Product Name, Order Contact Name, Excess ConstructionCharges, Connection Charges, Time Related Charges, Annual Rental, ProductCode, CUG Id, CP Name, Service Handover Date, Billing Account Name, AccessTechnology, Interconnect Note Name, Bandwidth, VR Name, Authorised CP,Stability Option, Total Bandwidth, MSIL Service Id, Autorising CP, Downstream,Assured Bandwidth, Maintenance Category, Interleaving, Real Time Bandwidth,AP Service Id, AP Set Service Id, Real Time Opt In, Advance Services Opt In,Traffic Weighting, Upstream, In Use Flag, First Appointment Date, AgreedAppointment Date, Appointment Status, Appointment Reason.Product Name: Use the dropdown to select a product against which you need toconfigure the columns.Add: Using the „Add‟ button the list of selected columns from the left side pane„List of Available Columns‟ can be moved to the right side pane „List Of SelectedColumns‟.Remove: Using the „Remove‟ button the list of selected columns from the pane„List of Selected Columns‟ can be moved to the pane „List Of Available Columns‟.Update: <strong>On</strong>ce „Update‟ button is clicked the selected attributes in the pane „List ofSelected Columns‟( for the selected product) is configured.Accordingly “Attributes Updated Successfully” message is displayed.Faults, Orders and Advanced Services Column Administration - Use thesereports to select the columns you wish to be displayed on the following reports,Fault Action Summary, Fault Reason Summary, Fault Record Search, Fault DateSearch & Fault Search by Criteria or Order Delayed Summary, Cancelled OrderSummary, All Orders Summary, Order Record & Progress Search and OrderSearch by Criteria, and Advanced Services Reports.Available Columns – This contains the data items that can be visible on reportsreturned to you on-line. These can be moved across to the selected columns fieldby the „add‟ or „add all‟ buttons. If you do not want all the items to appear on thereport, then highlight the item and use the „add‟ button, otherwise use the „add all‟button. <strong>On</strong>ce you have chosen all the items that you wish to see on your reports,PAGE 125 OF 271
- Page 1 and 2:
User GuideCommunication Providers -
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IndexDocument HistoryIssue Date Rea
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Site Access ProblemNew Appointment
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15.9 Feb200815.9a March200815.9b Ma
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the “Upstream” field.16.3e July
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WBC Allocation-Apportionment16.7a N
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16.11b March2009Inclusion of the fo
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2009 Report” report will display
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16.15a October200916.15b December20
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and Cancellation ReasonAlso in the
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3.Fault Category has been added int
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Order Detail Record ViewOrder Progr
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Appointment Slot, Proposed Upper Co
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IntroductionThis document is design
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Each application for access will be
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It is possible to give users access
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Confirmation Required, Customer Upp
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Order Changes ReportOrder History S
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Order History DetailOrder Changes R
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Also in the detail report of Order
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1. Change in data format of “Park
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Fault Summary ScreenFault Progress
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RaisedRejectedAcceptedFault FoundCa
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System Name and the Volume Name of
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Removal of “Installation DN or Te
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Addition of four new data items in
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May 2008 - 16.2e ChangesPlease note
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1) Order Summary Screen.2) Order De
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1. Bandwidth per SP Summary graph i
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All the Orders and Faults reports h
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Cease type : This the type of Cease
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WBMC Order Delta Report.WBMC Order
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BBEUnnnnnnnn (in addition to presen
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Previous ChangesSP Billing Exceptio
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Product Type, Invoice Number, Pendi
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Users With Throttle To Subscription
- Page 73 and 74: eport file may be excessively large
- Page 75 and 76: The report will default to current
- Page 77 and 78: „Line Item Sub Status‟ is renam
- Page 79 and 80: WBC Aggregation Point Access Author
- Page 81 and 82: The „WBC Aggregation Point Order
- Page 83 and 84: Path Order Detailed Report” user
- Page 85 and 86: The „WBC Aggregation Point Fault
- Page 87 and 88: WBC Aggregation Point Fault History
- Page 89 and 90: Aggregation Point Fault Detail Reco
- Page 91 and 92: WBC Extension Path Fault Action Sum
- Page 93 and 94: WBC Extension Path Fault Delta Repo
- Page 95 and 96: Date, Customer Reference, End User
- Page 97 and 98: Case ID, Progress Date, Reported Da
- Page 99 and 100: Date, Original Delivery Date, CRD A
- Page 101 and 102: Exchange Name, XML Batch Number, EP
- Page 103 and 104: Customer Line Item Reference, Inter
- Page 105 and 106: view details of orders which had ch
- Page 107 and 108: Line Item Type, Old Product, VPI 2
- Page 109 and 110: (Bytes), WBC Real Time Bandwidth Co
- Page 111 and 112: weeks older. User can also drill do
- Page 113 and 114: The „Order Pipeline Detail‟ wil
- Page 115 and 116: Reports AvailableReports You Can Ru
- Page 117 and 118: Reports will be available in both t
- Page 119 and 120: Cancelled or Completed over 13 week
- Page 121 and 122: c) The following new reports displa
- Page 123: Period Type - Select from the drop
- Page 127 and 128: Order Delta Report - Use this repor
- Page 129 and 130: (Note restriction on dates to 10 da
- Page 131 and 132: AS Policy Information - Use this re
- Page 133 and 134: Column TitleBilling Account /Custom
- Page 135 and 136: Column TitleCancelledReason (Cont
- Page 137 and 138: Column TitleColumnAvailabilityPossi
- Page 139 and 140: Column TitleCustomerAgreed Date /Cu
- Page 141 and 142: Column TitleCustomerEnquiry DateCus
- Page 143 and 144: Column TitleCustomerReference /Cust
- Page 145 and 146: Column TitleColumnAvailabilityPossi
- Page 147 and 148: Column TitleDelay Reason(Conti)Colu
- Page 149 and 150: Column TitleDelay StatusColumnAvail
- Page 151 and 152: Column TitleDomain Name 5eCo OrderN
- Page 153 and 154: Column TitleLine Item SubStatus / L
- Page 155 and 156: Column TitleMAC Key /MigrationAutho
- Page 157 and 158: Column TitleOrder StatusColumnAvail
- Page 159 and 160: Column TitleColumnAvailabilityPossi
- Page 161 and 162: Column TitleProduct / ProductNameCo
- Page 163 and 164: Column TitlePAT RequiredPAT IP Addr
- Page 165 and 166: Column TitleProgress DateProvide Ty
- Page 167 and 168: Column TitleReview DateService IDSe
- Page 169 and 170: Column TitleColumn Possible Entries
- Page 171 and 172: Column TitleReal TimePacket DropsRe
- Page 173 and 174: Column TitleCustomer BillingAccount
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Column TitleOriginalCustomer NameOr
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Column TitleUpstreamBandwidthCP Nam
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Column TitleMultipleMigrationutiliz
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Column Title ColumnAvailabilityEnd
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Column TitleReason for Changeof Dat
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Column Title ColumnAvailabilityVP_P
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Column Title ColumnAvailabilityVCI-
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Column TitleColumnAvailabilityPossi
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Column TitleCreated ByColumnAvailab
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Column Title ColumnAvailabilityCeas
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Column TitleColumnAvailabilityPossi
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Column TitleOR RejectionMessageProj
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Column TitleMigration ReasonInstall
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Column TitleRateBandUSRateBandDSInt
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Column TitleCustomerAppointmentChan
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Column TitleColumnAvailabilityPossi
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Column Title ColumnAvailabilityOnly
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Column TitleColumnAvailabilityExpla
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityInst
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Column TitleFirst AppointmentDateAg
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Column Title ColumnAvailabilityPark
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Column Title Possible Entries Forma
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Product Family Migration SummaryMig
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WBMC Order Delayed SummaryWBMC Orde
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How Do I Get Help?If you have any d
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fig 4Order Search by Criteria Scree
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Fig 6 Fault Reason SummaryThe fault
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UPLIFT CHANGESFig 8 Order detail re
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Once you have selected the Ts and C
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You can select by month, year and w
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Provisions Centrals Details2 - VP-P
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By clicking on the Order No the use
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Total number of faults cleared with
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The Hyperlink from the area 7(Marke
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Data FieldsCustomer Order NumberAlp
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Nameof thepersonaccessis fore-maila
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