On-Line BBCR User Guide - BT Wholesale

(Bytes), WBC Real Time Bandwidth Contracted(Mbps), WBC Real TimeBandwidth Usage(Mbps), WBC Real Time Bandwidth Dropped(Bytes), IPSC BestEffort Bandwidth Contracted(Mbps), IPSC Best Effort Bandwidth Usage(Mbps),IPSC Best Effort Bandwidth Burst (Mbps), IPSC Best Effort Bandwidth Burst(%age), IPSC Best Effort Bandwidth Dropped (Bytes), IPSC Assured BandwidthContracted(Mbps), IPSC Assured Bandwidth Usage(Mbps), IPSC AssuredBandwidth Burst (Mbps), IPSC Assured Bandwidth Burst (%age), IPSC AssuredBandwidth Dropped (Bytes).WBMC Bandwidth Usage Graph report display the following attributes withrespect of time(15mins interval) :WBC Best Effort Bandwidth Contracted(Mbps), WBC Best Effort BandwidthUsage(Mbps), WBC Best Effort Bandwidth Burst (Mbps), WBC Best EffortBandwidth Dropped (Bytes), WBC Assured Bandwidth Contracted(Mbps), WBCAssured Bandwidth Usage(Mbps), WBC Assured Bandwidth Burst (Mbps), WBCAssured Bandwidth Dropped (Bytes), WBC Real Time BandwidthContracted(Mbps), WBC Real Time Bandwidth Usage(Mbps), WBC Real TimeBandwidth Dropped(Bytes), IPSC Best Effort Bandwidth Contracted(Mbps), IPSCBest Effort Bandwidth Usage(Mbps), IPSC Best Effort Bandwidth Burst (Mbps),IPSC Best Effort Bandwidth Dropped (Bytes), IPSC Assured BandwidthContracted(Mbps), IPSC Assured Bandwidth Usage(Mbps), IPSC AssuredBandwidth Burst (Mbps), IPSC Assured Bandwidth Dropped (Bytes).FaultsWBMC Fault Action Summary – This report lists all faults which are not yetclosed, grouped by Action (e.g. SMC,SP etc). User can also drill down to “WBMCFault Summary Screen” for more detail. From “WBMC Fault Summary Screen”user can drilldown to “WBMC Fault Detail Record View” through „Detail‟ and usercan drill down to “WBMC Fault Progress Summary” through „Progress‟ fordetailed view. From “WBMC Fault Progress Summary” user can further drilldownto “WBMC Fault Progress Detail”.The „WBMC Fault Summary Screen‟ contains the following list of data items:Data Items:Case ID, Reported Date, Service Id, Fault With, Fault Action, Fault Reason, FaultClear, Product, Customer Id, Fault Detail, Repeat ELF, Total OST, Fault Status,Service Level/Maintenance Category, Telephone No, Closed Date, ExchangeName, Installed Date, Customer Reference, End User First Name, End User LastName, Policy, Transaction Id, Network Type, Customer Notes.The „WBMC Fault Progress Summary‟ contains the following list of data items:Data Items:PAGE 109 OF 271