On-Line BBCR User Guide - BT Wholesale

More documents

Recommendations

Info

For Early Life Failure the Dashboard Screen Shot is given:Drilldown Reports :The Hyperlink from area 3(Marked in red) takes the user through to the DashboardMeasure ReportEU Measure SummaryThe screen shot of drilldown report is given below:3Clickingonthesubmitbuttontaketheusertotheaggregateddatae.g.Drilling down from Dashboard Measure Report takes the user through to the EUMeasure Summary (same as repeat faults).PAGE 266 OF 271
Data FieldsCustomer Order NumberAlpha NumericDominant PSID ( Product Service Alpha NumericIdentifier)Closed DateDateCustomer Delivery DateDateSystem Closed DateDateProduct NameAlpha NumericOriginal CRD (Customer required by date) DateCustomer Required by DateDateOrder Validation DateDateOrder NumberAlpha NumericFirst Report DateDateFinal Restored Date (service restored) DateFinal Closed Date ( closed off BT DateSystems)Total OST (Out of Service Time) TimeJob Number(Identification Number) BT Alpha NumericSystemsProduct Code (BT Systems) Code not for Alpha NumericCP useFault Serial Number (Identifier BT Alpha NumericSystems)PCD (Private Circuit Désignation) Alpha NumericIdentifierReport Date/ Time (when Fault reported) Date/TimeRestored Date/Time (Service restored) Date/TimeClosed Date/Time (Closed on BT Systems) Date/TimeFRP (Fault Reporting Point)Alpha NumericProduct Code (BT Identifier) see Product Alpha NumericnameProduct NameAlpha NumericOST STATS BT (working hours excl Time in hoursw/ends Bank Hols and Out of HoursOSTCLKPK BT ( 24/7 clock hours) Time in HoursFault Code (BT Systems)NumericPAGE 267 OF 271
Page 1 and 2:
User GuideCommunication Providers -
Page 3 and 4:
IndexDocument HistoryIssue Date Rea
Page 5 and 6:
Site Access ProblemNew Appointment
Page 7 and 8:
15.9 Feb200815.9a March200815.9b Ma
Page 9 and 10:
the “Upstream” field.16.3e July
Page 11 and 12:
WBC Allocation-Apportionment16.7a N
Page 13 and 14:
16.11b March2009Inclusion of the fo
Page 15 and 16:
2009 Report” report will display
Page 17 and 18:
16.15a October200916.15b December20
Page 19 and 20:
and Cancellation ReasonAlso in the
Page 21 and 22:
3.Fault Category has been added int
Page 23 and 24:
Order Detail Record ViewOrder Progr
Page 25 and 26:
Appointment Slot, Proposed Upper Co
Page 27 and 28:
IntroductionThis document is design
Page 29 and 30:
Each application for access will be
Page 31 and 32:
It is possible to give users access
Page 33 and 34:
Confirmation Required, Customer Upp
Page 35 and 36:
Order Changes ReportOrder History S
Page 37 and 38:
Order History DetailOrder Changes R
Page 39 and 40:
Also in the detail report of Order
Page 41 and 42:
1. Change in data format of “Park
Page 43 and 44:
Fault Summary ScreenFault Progress
Page 45 and 46:
RaisedRejectedAcceptedFault FoundCa
Page 47 and 48:
System Name and the Volume Name of
Page 49 and 50:
Removal of “Installation DN or Te
Page 51 and 52:
Addition of four new data items in
Page 53 and 54:
May 2008 - 16.2e ChangesPlease note
Page 55 and 56:
1) Order Summary Screen.2) Order De
Page 57 and 58:
1. Bandwidth per SP Summary graph i
Page 59 and 60:
All the Orders and Faults reports h
Page 61 and 62:
Cease type : This the type of Cease
Page 63 and 64:
WBMC Order Delta Report.WBMC Order
Page 65 and 66:
BBEUnnnnnnnn (in addition to presen
Page 67 and 68:
Previous ChangesSP Billing Exceptio
Page 69 and 70:
Product Type, Invoice Number, Pendi
Page 71 and 72:
Users With Throttle To Subscription
Page 73 and 74:
eport file may be excessively large
Page 75 and 76:
The report will default to current
Page 77 and 78:
„Line Item Sub Status‟ is renam
Page 79 and 80:
WBC Aggregation Point Access Author
Page 81 and 82:
The „WBC Aggregation Point Order
Page 83 and 84:
Path Order Detailed Report” user
Page 85 and 86:
The „WBC Aggregation Point Fault
Page 87 and 88:
WBC Aggregation Point Fault History
Page 89 and 90:
Aggregation Point Fault Detail Reco
Page 91 and 92:
WBC Extension Path Fault Action Sum
Page 93 and 94:
WBC Extension Path Fault Delta Repo
Page 95 and 96:
Date, Customer Reference, End User
Page 97 and 98:
Case ID, Progress Date, Reported Da
Page 99 and 100:
Date, Original Delivery Date, CRD A
Page 101 and 102:
Exchange Name, XML Batch Number, EP
Page 103 and 104:
Customer Line Item Reference, Inter
Page 105 and 106:
view details of orders which had ch
Page 107 and 108:
Line Item Type, Old Product, VPI 2
Page 109 and 110:
(Bytes), WBC Real Time Bandwidth Co
Page 111 and 112:
weeks older. User can also drill do
Page 113 and 114:
The „Order Pipeline Detail‟ wil
Page 115 and 116:
Reports AvailableReports You Can Ru
Page 117 and 118:
Reports will be available in both t
Page 119 and 120:
Cancelled or Completed over 13 week
Page 121 and 122:
c) The following new reports displa
Page 123 and 124:
Period Type - Select from the drop
Page 125 and 126:
Save - Choose this button to save y
Page 127 and 128:
Order Delta Report - Use this repor
Page 129 and 130:
(Note restriction on dates to 10 da
Page 131 and 132:
AS Policy Information - Use this re
Page 133 and 134:
Column TitleBilling Account /Custom
Page 135 and 136:
Column TitleCancelledReason (Cont
Page 137 and 138:
Column TitleColumnAvailabilityPossi
Page 139 and 140:
Column TitleCustomerAgreed Date /Cu
Page 141 and 142:
Column TitleCustomerEnquiry DateCus
Page 143 and 144:
Column TitleCustomerReference /Cust
Page 145 and 146:
Page 147 and 148:
Column TitleDelay Reason(Conti)Colu
Page 149 and 150:
Column TitleDelay StatusColumnAvail
Page 151 and 152:
Column TitleDomain Name 5eCo OrderN
Page 153 and 154:
Column TitleLine Item SubStatus / L
Page 155 and 156:
Column TitleMAC Key /MigrationAutho
Page 157 and 158:
Column TitleOrder StatusColumnAvail
Page 159 and 160:
Page 161 and 162:
Column TitleProduct / ProductNameCo
Page 163 and 164:
Column TitlePAT RequiredPAT IP Addr
Page 165 and 166:
Column TitleProgress DateProvide Ty
Page 167 and 168:
Column TitleReview DateService IDSe
Page 169 and 170:
Column TitleColumn Possible Entries
Page 171 and 172:
Column TitleReal TimePacket DropsRe
Page 173 and 174:
Column TitleCustomer BillingAccount
Page 175 and 176:
Column TitleOriginalCustomer NameOr
Page 177 and 178:
Column TitleUpstreamBandwidthCP Nam
Page 179 and 180:
Column TitleMultipleMigrationutiliz
Page 181 and 182:
Column Title ColumnAvailabilityEnd
Page 183 and 184:
Column TitleReason for Changeof Dat
Page 185 and 186:
Column Title ColumnAvailabilityVP_P
Page 187 and 188:
Column Title ColumnAvailabilityVCI-
Page 189 and 190:
Page 191 and 192:
Column TitleCreated ByColumnAvailab
Page 193 and 194:
Column Title ColumnAvailabilityCeas
Page 195 and 196:
Page 197 and 198:
Column TitleOR RejectionMessageProj
Page 199 and 200:
Column TitleMigration ReasonInstall
Page 201 and 202:
Column TitleRateBandUSRateBandDSInt
Page 203 and 204:
Column TitleCustomerAppointmentChan
Page 205 and 206:
Page 207 and 208:
Column Title ColumnAvailabilityOnly
Page 209 and 210:
Column TitleColumnAvailabilityExpla
Page 211 and 212:
Column Title ColumnAvailabilityFaul
Page 213 and 214:
Column Title ColumnAvailabilityFaul
Page 215 and 216: Column Title ColumnAvailabilityFaul
Page 217 and 218: Column Title ColumnAvailabilityFaul
Page 219 and 220: Column Title ColumnAvailabilityInst
Page 221 and 222: Column TitleFirst AppointmentDateAg
Page 223 and 224: Column Title ColumnAvailabilityPark
Page 225 and 226: Column Title Possible Entries Forma
Page 243 and 244: Product Family Migration SummaryMig
Page 245 and 246: WBMC Order Delayed SummaryWBMC Orde
Page 247 and 248: How Do I Get Help?If you have any d
Page 249 and 250: fig 4Order Search by Criteria Scree
Page 251 and 252: Fig 6 Fault Reason SummaryThe fault
Page 253 and 254: UPLIFT CHANGESFig 8 Order detail re
Page 255 and 256: Once you have selected the Ts and C
Page 257 and 258: You can select by month, year and w
Page 259 and 260: Provisions Centrals Details2 - VP-P
Page 261 and 262: By clicking on the Order No the use
Page 263 and 264: Total number of faults cleared with
Page 265: The Hyperlink from the area 7(Marke
Page 269 and 270: Nameof thepersonaccessis fore-maila
Page 271: PAGE 271 OF 271
show all

On-Line BBCR User Guide - BT Wholesale

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?