On-Line BBCR User Guide - BT Wholesale

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Column TitleLine Item SubStatus / Line ItemStatusColumnAvailabilityBoth 20 and21 CNCircuitsPossible Entries Format ExplanationSUBMITTEDACKNOWLEDGEDSERVICE CARE LEVEL SETASSIGNEDCOMMITTEDINSTALLEDREJECTEDCANCELLEDCOMPLETEDORDER MATCHEDAdvanced Orders OnlyAWAITING NETWORKIN PROGRESSPAGE 152 OF 271Alphanumeric30 Char MaxThe Line Item sub status indicates the sub-stagethe order has reached in processing.Once the order reaches a status of Placed theline item sub status will display the latest substatusuntil the order is complete or cancelled.Submitted - Order has been captured by BT butno processing has yet been performed.Acknowledged - Order has been accepted by BTorder processing systems and processing cannow start.Service care level set - The requested servicecare level is now confirmed on the order.Assigned - Network Resource has been allocatedCommitted - Evaluation Complete. PublishedDelivery date is now committed ( Provide typeorders (i.e. Simultaneous , conversion and provideappointed and non appointedInstalled – Engineering work has completedRejected - A cancel request has been rejectedbecause the order has progressed past the point ofcancellation.Cancelled - The order has been cancelledCompleted - Service provision successfullycompleted - billing instigated/ceased.Order Matched – The SMPF order is matched.Order will be updated with the new InstallationDN.Advanced Orders Only:-
Column TitleLine Item SubStatus / Line ItemStatus (Cont‟d)ColumnAvailabilityBoth 20 and21 CNCircuitsPossible Entries Format ExplanationFor Combined Orders OnlyAwaiting PSTN OrderNetwork Resource.In progress – Network resource is available,order under evaluationCombined Orders Only:POINT OF NO RETURNThis status comes between submitted andacknowledgedLine Test20 CNCircuitsBlankIt is possible to place orders for exchanges thatare planned as a result of the exchangeregistration scheme that are not yet enabled.Orders may be placed 150 days in advance ofthe exchange enablement date. The NetworkAvailability Date will give the date that thenetwork infrastructure will be in place to supportthe required service. Advanced orders will beheld while awaiting availability of the networkresource with an Order Status of 'AwaitingNetwork'. Once the exchange is enabled, theorder is under evaluation and the Line ItemSubstatus is 'In Progress‟. The Line ItemSubstatus will change to 'Assigned' once thenetwork resource has been allocated, and theorder will then proceed as normal.Point of no return is for SDSL ordersGreen - Line test passed. Line length and qualitysuitable for DSLPAGE 153 OF 271
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User GuideCommunication Providers -
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IndexDocument HistoryIssue Date Rea
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Site Access ProblemNew Appointment
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15.9 Feb200815.9a March200815.9b Ma
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the “Upstream” field.16.3e July
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WBC Allocation-Apportionment16.7a N
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16.11b March2009Inclusion of the fo
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2009 Report” report will display
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16.15a October200916.15b December20
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and Cancellation ReasonAlso in the
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3.Fault Category has been added int
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Order Detail Record ViewOrder Progr
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Appointment Slot, Proposed Upper Co
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IntroductionThis document is design
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Each application for access will be
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It is possible to give users access
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Confirmation Required, Customer Upp
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Order Changes ReportOrder History S
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Order History DetailOrder Changes R
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Also in the detail report of Order
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1. Change in data format of “Park
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Fault Summary ScreenFault Progress
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RaisedRejectedAcceptedFault FoundCa
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System Name and the Volume Name of
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Removal of “Installation DN or Te
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Addition of four new data items in
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May 2008 - 16.2e ChangesPlease note
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1) Order Summary Screen.2) Order De
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1. Bandwidth per SP Summary graph i
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All the Orders and Faults reports h
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Cease type : This the type of Cease
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WBMC Order Delta Report.WBMC Order
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BBEUnnnnnnnn (in addition to presen
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Previous ChangesSP Billing Exceptio
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Product Type, Invoice Number, Pendi
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Users With Throttle To Subscription
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eport file may be excessively large
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The report will default to current
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„Line Item Sub Status‟ is renam
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WBC Aggregation Point Access Author
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The „WBC Aggregation Point Order
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Path Order Detailed Report” user
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The „WBC Aggregation Point Fault
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WBC Aggregation Point Fault History
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Aggregation Point Fault Detail Reco
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WBC Extension Path Fault Action Sum
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WBC Extension Path Fault Delta Repo
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Date, Customer Reference, End User
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Case ID, Progress Date, Reported Da
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Date, Original Delivery Date, CRD A
Page 101 and 102: Exchange Name, XML Batch Number, EP
Page 103 and 104: Customer Line Item Reference, Inter
Page 105 and 106: view details of orders which had ch
Page 107 and 108: Line Item Type, Old Product, VPI 2
Page 109 and 110: (Bytes), WBC Real Time Bandwidth Co
Page 111 and 112: weeks older. User can also drill do
Page 113 and 114: The „Order Pipeline Detail‟ wil
Page 115 and 116: Reports AvailableReports You Can Ru
Page 117 and 118: Reports will be available in both t
Page 119 and 120: Cancelled or Completed over 13 week
Page 121 and 122: c) The following new reports displa
Page 123 and 124: Period Type - Select from the drop
Page 125 and 126: Save - Choose this button to save y
Page 127 and 128: Order Delta Report - Use this repor
Page 129 and 130: (Note restriction on dates to 10 da
Page 131 and 132: AS Policy Information - Use this re
Page 133 and 134: Column TitleBilling Account /Custom
Page 135 and 136: Column TitleCancelledReason (Cont
Page 137 and 138: Column TitleColumnAvailabilityPossi
Page 139 and 140: Column TitleCustomerAgreed Date /Cu
Page 141 and 142: Column TitleCustomerEnquiry DateCus
Page 143 and 144: Column TitleCustomerReference /Cust
Page 147 and 148: Column TitleDelay Reason(Conti)Colu
Page 149 and 150: Column TitleDelay StatusColumnAvail
Page 151: Column TitleDomain Name 5eCo OrderN
Page 155 and 156: Column TitleMAC Key /MigrationAutho
Page 157 and 158: Column TitleOrder StatusColumnAvail
Page 161 and 162: Column TitleProduct / ProductNameCo
Page 163 and 164: Column TitlePAT RequiredPAT IP Addr
Page 165 and 166: Column TitleProgress DateProvide Ty
Page 167 and 168: Column TitleReview DateService IDSe
Page 169 and 170: Column TitleColumn Possible Entries
Page 171 and 172: Column TitleReal TimePacket DropsRe
Page 173 and 174: Column TitleCustomer BillingAccount
Page 175 and 176: Column TitleOriginalCustomer NameOr
Page 177 and 178: Column TitleUpstreamBandwidthCP Nam
Page 179 and 180: Column TitleMultipleMigrationutiliz
Page 181 and 182: Column Title ColumnAvailabilityEnd
Page 183 and 184: Column TitleReason for Changeof Dat
Page 185 and 186: Column Title ColumnAvailabilityVP_P
Page 187 and 188: Column Title ColumnAvailabilityVCI-
Page 191 and 192: Column TitleCreated ByColumnAvailab
Page 193 and 194: Column Title ColumnAvailabilityCeas
Page 197 and 198: Column TitleOR RejectionMessageProj
Page 199 and 200: Column TitleMigration ReasonInstall
Page 201 and 202: Column TitleRateBandUSRateBandDSInt
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Column TitleCustomerAppointmentChan
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Column TitleColumnAvailabilityPossi
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Column Title ColumnAvailabilityOnly
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Column TitleColumnAvailabilityExpla
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityInst
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Column TitleFirst AppointmentDateAg
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Column Title ColumnAvailabilityPark
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Column Title Possible Entries Forma
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Product Family Migration SummaryMig
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WBMC Order Delayed SummaryWBMC Orde
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How Do I Get Help?If you have any d
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fig 4Order Search by Criteria Scree
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Fig 6 Fault Reason SummaryThe fault
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UPLIFT CHANGESFig 8 Order detail re
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Once you have selected the Ts and C
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You can select by month, year and w
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Provisions Centrals Details2 - VP-P
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By clicking on the Order No the use
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Total number of faults cleared with
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The Hyperlink from the area 7(Marke
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Data FieldsCustomer Order NumberAlp
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Nameof thepersonaccessis fore-maila
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PAGE 271 OF 271
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