On-Line BBCR User Guide - BT Wholesale

Current Service Details - Use this report to view current service details for allIPstream Max, Datastream Max and WBC circuits. This is delivered via emailwithin 1 working day of report being requested.Max End User Summary - Use this report to view service details for anindividual IPstream Max, Datastream Max and WBC circuit. Any updates beingapplied will be reflected in this report within 15 minutes.Service Profile – Use this to report the profile changes for all IPstream Max andDatastream Max circuits. The report will default to the current date, but it ispossible to enter a date for any day within the last 14 days in order to display thereport for that day (i.e. 24 hours).DSL MAX Capped Circuit Detail – Use this Report to view Capped Circuit detailsfor all IPstream Max, Datastream Max and WBC circuits a particular period oftime (Max of 14 days from today‟s date) in order to display the report for that day(i.e. 24 hours).DSL Max Service Option Detail – Use this report to view the details of the ServiceOption for all IPstream Max, Datastream Max and WBC circuits selected for aparticular Service and its status to the Service Providers. The report will offer theService Providers a visibility to control how DLM manages a particular Line. This,in turn will ensure a better Customer Experience.21 CN Service Profile Detail – Use this report to view the details of the Profiles for21CN/WBC Services. The Report will default to current‟s date, but it is possibleto enter a date for any day within the Last 14 days so as to display the Report forthat day (i.e. 24 hours).Advanced Services ReportsBilling Transaction CSV - Use this report to download successful billingtransactions in a CSV format.Billing Exceptions Date Search – Use this report to see all unsuccessful billingtransactions i.e. billing exceptions.QoS Session Report – Use this report to identify the number and percentage ofsession requests made for a Service Provider. Reports both Successful andFailed sessions with failures further grouped by Reason Codes.The Report title „Session Requests per SP‟ report is renamed to „QoS SessionReport‟.Bandwidth per SP – Use this report to view the amount of concurrent bandwidththat has been used. The daily report will display the total bandwidth in Mbits/Secaggregated on an hourly basis.PAGE 130 OF 271