On-Line BBCR User Guide - BT Wholesale

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Column TitleColumnAvailabilityPossible Entries Format Explanation0 CEASECEASE & RECOVER and CEASE WITHaJIFFY BAGnd CONVERTSHIFT21RE-GRADECCHANGENMIGRATE EUCircuitsserviceCease – cease an existing self installedserviceCease & recover and Cease with a jiffybag – Cease a <strong>BT</strong> installed service.(Changes to Cease if a Self InstallProduct)Convert – Convert an existing servicefrom a different product family, to anew product and serviceShift - Move an existing servicetermination within the customerpremises.RE-Grade – change the speed or variant of anexisting service within the same product familyChange – Change to configuration of servicesuch as domain nameMigrate EU – Request to acquire an end-usercurrently with an alternative service providerPAGE 158 OF 271
Column TitleColumnAvailabilityPossible Entries Format ExplanationCHANGE MAINTENANCESIMULTANEOUSREGRADE VCChange maintenance – Request to changemaintenance levelSimultaneous – Denoting that the order iscombined with a PSTN orderRegrade VC denotes this Order is a VC MigrationMODIFYSP MIGRATIONFALSE GREENREGRADE BSRADVANCED SERVICES NOTIFICATIONADVANCED SERVICES OPT OUTModify- This is a Generic Modify Order, where anumber of changes can be made at the sametimeSP Migration- Again this belongs to the GenericModify family , in addition the End <strong>User</strong> isswitching service to a new Service ProviderFalse Green & Regrade BSR refer to Bulk SpeedRegradesBulk speed regrade order type for AdvancedServices21CN MIGRATIONMODIFYAMEND OF PROVIDEOrder generated to cater for migration of a circuiton to the 21 st Century NetworkAMEND OF MODIFYAMEND OF CEASEPAGE 159 OF 271
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User GuideCommunication Providers -
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IndexDocument HistoryIssue Date Rea
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Site Access ProblemNew Appointment
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15.9 Feb200815.9a March200815.9b Ma
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the “Upstream” field.16.3e July
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WBC Allocation-Apportionment16.7a N
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16.11b March2009Inclusion of the fo
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2009 Report” report will display
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16.15a October200916.15b December20
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and Cancellation ReasonAlso in the
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3.Fault Category has been added int
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Order Detail Record ViewOrder Progr
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Appointment Slot, Proposed Upper Co
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IntroductionThis document is design
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Each application for access will be
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It is possible to give users access
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Confirmation Required, Customer Upp
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Order Changes ReportOrder History S
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Order History DetailOrder Changes R
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Also in the detail report of Order
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1. Change in data format of “Park
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Fault Summary ScreenFault Progress
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RaisedRejectedAcceptedFault FoundCa
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System Name and the Volume Name of
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Removal of “Installation DN or Te
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Addition of four new data items in
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May 2008 - 16.2e ChangesPlease note
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1) Order Summary Screen.2) Order De
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1. Bandwidth per SP Summary graph i
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All the Orders and Faults reports h
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Cease type : This the type of Cease
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WBMC Order Delta Report.WBMC Order
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BBEUnnnnnnnn (in addition to presen
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Previous ChangesSP Billing Exceptio
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Product Type, Invoice Number, Pendi
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Users With Throttle To Subscription
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eport file may be excessively large
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The report will default to current
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„Line Item Sub Status‟ is renam
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WBC Aggregation Point Access Author
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The „WBC Aggregation Point Order
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Path Order Detailed Report” user
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The „WBC Aggregation Point Fault
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WBC Aggregation Point Fault History
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Aggregation Point Fault Detail Reco
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WBC Extension Path Fault Action Sum
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WBC Extension Path Fault Delta Repo
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Date, Customer Reference, End User
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Case ID, Progress Date, Reported Da
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Date, Original Delivery Date, CRD A
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Exchange Name, XML Batch Number, EP
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Customer Line Item Reference, Inter
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view details of orders which had ch
Page 107 and 108: Line Item Type, Old Product, VPI 2
Page 109 and 110: (Bytes), WBC Real Time Bandwidth Co
Page 111 and 112: weeks older. User can also drill do
Page 113 and 114: The „Order Pipeline Detail‟ wil
Page 115 and 116: Reports AvailableReports You Can Ru
Page 117 and 118: Reports will be available in both t
Page 119 and 120: Cancelled or Completed over 13 week
Page 121 and 122: c) The following new reports displa
Page 123 and 124: Period Type - Select from the drop
Page 125 and 126: Save - Choose this button to save y
Page 127 and 128: Order Delta Report - Use this repor
Page 129 and 130: (Note restriction on dates to 10 da
Page 131 and 132: AS Policy Information - Use this re
Page 133 and 134: Column TitleBilling Account /Custom
Page 135 and 136: Column TitleCancelledReason (Cont
Page 137 and 138: Column TitleColumnAvailabilityPossi
Page 139 and 140: Column TitleCustomerAgreed Date /Cu
Page 141 and 142: Column TitleCustomerEnquiry DateCus
Page 143 and 144: Column TitleCustomerReference /Cust
Page 147 and 148: Column TitleDelay Reason(Conti)Colu
Page 149 and 150: Column TitleDelay StatusColumnAvail
Page 151 and 152: Column TitleDomain Name 5eCo OrderN
Page 153 and 154: Column TitleLine Item SubStatus / L
Page 155 and 156: Column TitleMAC Key /MigrationAutho
Page 157: Column TitleOrder StatusColumnAvail
Page 161 and 162: Column TitleProduct / ProductNameCo
Page 163 and 164: Column TitlePAT RequiredPAT IP Addr
Page 165 and 166: Column TitleProgress DateProvide Ty
Page 167 and 168: Column TitleReview DateService IDSe
Page 169 and 170: Column TitleColumn Possible Entries
Page 171 and 172: Column TitleReal TimePacket DropsRe
Page 173 and 174: Column TitleCustomer BillingAccount
Page 175 and 176: Column TitleOriginalCustomer NameOr
Page 177 and 178: Column TitleUpstreamBandwidthCP Nam
Page 179 and 180: Column TitleMultipleMigrationutiliz
Page 181 and 182: Column Title ColumnAvailabilityEnd
Page 183 and 184: Column TitleReason for Changeof Dat
Page 185 and 186: Column Title ColumnAvailabilityVP_P
Page 187 and 188: Column Title ColumnAvailabilityVCI-
Page 191 and 192: Column TitleCreated ByColumnAvailab
Page 193 and 194: Column Title ColumnAvailabilityCeas
Page 197 and 198: Column TitleOR RejectionMessageProj
Page 199 and 200: Column TitleMigration ReasonInstall
Page 201 and 202: Column TitleRateBandUSRateBandDSInt
Page 203 and 204: Column TitleCustomerAppointmentChan
Page 207 and 208: Column Title ColumnAvailabilityOnly
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Column TitleColumnAvailabilityExpla
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityInst
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Column TitleFirst AppointmentDateAg
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Column Title ColumnAvailabilityPark
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Column Title Possible Entries Forma
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Product Family Migration SummaryMig
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WBMC Order Delayed SummaryWBMC Orde
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How Do I Get Help?If you have any d
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fig 4Order Search by Criteria Scree
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Fig 6 Fault Reason SummaryThe fault
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UPLIFT CHANGESFig 8 Order detail re
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Once you have selected the Ts and C
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You can select by month, year and w
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Provisions Centrals Details2 - VP-P
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By clicking on the Order No the use
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Total number of faults cleared with
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The Hyperlink from the area 7(Marke
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Data FieldsCustomer Order NumberAlp
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Nameof thepersonaccessis fore-maila
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PAGE 271 OF 271
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