On-Line BBCR User Guide - BT Wholesale

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you can change their position in terms of where they appear on the report byhighlighting the item and using the „up‟ or „down‟ buttons.Sort by – It is also possible to sort the data that is returned in your report by up to3 columns and in either ascending or descending order.Update – Choose this button and the criteria you have selected will be used tofulfil the on-line reports.Bandwidth Email Administration - Use this report to configure and administeryour email requirements. To receive email reports the following selections mustbe made.Period Type – Select from the drop down menu how often you want an emailreport i.e. Daily or Weekly.First Dispatch – This is the date that you want to start receiving emails from andshould be in the format dd/mm/yyyy. It cannot be left blank.Last Dispatch – This shows the last date and time that an email was dispatched.Email 1 to 3 – Enter up to 3 email addresses and this is where your email reportwill be sent. At least one destination email address must be mentioned otherwisean error message will be displayed stating “You must enter at least onedestination address”Stop sending email – Choose this button to effectively stop any further dispatchof email reports to the respective email addresses.Update – Choose this button to update the criteria that you have just completedwill be used for sending the email reports.Cancel – Choose this button before choosing „Update‟ and your selections willreturn to how it was previously.OrdersAll Orders Summary - This report shows a total count of all orders in the pipeline,count (Copper) i.e. count of all non FTTC orders in the pipeline and count (Fibre)i.e. count of all FTTC orders in the pipeline grouped by Status and Sub Status.You can drill down for a detailed view .This report will support WBC/21 CN Services related information.Cancelled Order Summary - This report shows a total count of all cancelledorders, count (Copper) i.e. count of all non FTTC cancelled orders and count(Fibre) i.e. count of all FTTC cancelled orders grouped by cancelled reason.This report will support WBC/21 CN Services related information.Order Delayed Summary - This report shows a total count of all delayed orders,count (Copper) i.e. count of all non FTTC delayed orders and count (Fibre) i.e.count of all FTTC delayed orders grouped by delay reason. You can drill down fora detailed view. It will also include orders that have had their Customer AgreedDate brought forward and therefore in a status of rescheduled.This report will support WBC/21 CN Services related information.PAGE 126 OF 271
Order Delta Report - Use this report in order to either view all orders which havebeen updated within a specified time window from the last database refresh orview details of orders which have had changes to a specified column within agiven timeframe from the last database refresh.This report will support WBC/21 CN Services related information.Order History Search - Use this report to view details of historical Orders (i.e.closed Orders over 13 weeks earlier and within in the last two years, of reportbeing run). You can search using one of the following criteria, Service ID,Network ID, Telephone No, eCo Order Number or Customer Reference.This report will support WBC/21 CN Services related information.Network ID is masked for WBC/21 CN Services.Order Search by Criteria - Use this report to search for Orders by selecting thefollowing criteria, Delay Status, Delay Reason, Product, Cancelled Reason,Service Level, Line Test, XML Batch No, Exchange Name, Order Type, OrderStatus, Line Item Substatus, Access Technology (this dropdown is enabled onlywhen user selects WBC End User Access (EUA) from the Product dropdown) ,Project Management Service Required flag, Look at new Orders only (i.e. OrdersReceived today), Received Date, Customer Agreed Date, Committed DeliveryDate Provide type orders i.e. Simultaneous, Conversion orders and Provide (bothnon-appointed and appointed),Completion date and Appointment Date. (Notedate search restricted to 10 days at a time)This report will support WBC/21 CN Services related information.Rejected and Cancelled CRF Orders – This report gives a view of those ordersthat you have submitted to BT Wholesale via a manual CRF (not via eCo or XML)and that have been rejected or cancelled at an early stage of the order entryprocess.This report will support WBC/21 CN Services related information.Order DrilldownChild Order Line Summary Screen-This Report will display the status of each ofthe Manage Install Module or Extn Kit and also the cancelled reason in case theManage Install Module or Extn Kit is cancelled(not installed) at the CP premises.This report will display the following attributes:Order id, Parent Order Line Number, Number, Child Order Line Number, ManageInstall Module, Extn Kit, Line Item Status, Line Item Sub Status, CancelledReason.PAGE 127 OF 271
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User GuideCommunication Providers -
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IndexDocument HistoryIssue Date Rea
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Site Access ProblemNew Appointment
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15.9 Feb200815.9a March200815.9b Ma
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the “Upstream” field.16.3e July
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WBC Allocation-Apportionment16.7a N
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16.11b March2009Inclusion of the fo
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2009 Report” report will display
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16.15a October200916.15b December20
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and Cancellation ReasonAlso in the
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3.Fault Category has been added int
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Order Detail Record ViewOrder Progr
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Appointment Slot, Proposed Upper Co
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IntroductionThis document is design
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Each application for access will be
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It is possible to give users access
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Confirmation Required, Customer Upp
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Order Changes ReportOrder History S
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Order History DetailOrder Changes R
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Also in the detail report of Order
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1. Change in data format of “Park
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Fault Summary ScreenFault Progress
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RaisedRejectedAcceptedFault FoundCa
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System Name and the Volume Name of
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Removal of “Installation DN or Te
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Addition of four new data items in
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May 2008 - 16.2e ChangesPlease note
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1) Order Summary Screen.2) Order De
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1. Bandwidth per SP Summary graph i
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All the Orders and Faults reports h
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Cease type : This the type of Cease
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WBMC Order Delta Report.WBMC Order
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BBEUnnnnnnnn (in addition to presen
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Previous ChangesSP Billing Exceptio
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Product Type, Invoice Number, Pendi
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Users With Throttle To Subscription
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eport file may be excessively large
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Page 77 and 78: „Line Item Sub Status‟ is renam
Page 79 and 80: WBC Aggregation Point Access Author
Page 81 and 82: The „WBC Aggregation Point Order
Page 83 and 84: Path Order Detailed Report” user
Page 85 and 86: The „WBC Aggregation Point Fault
Page 87 and 88: WBC Aggregation Point Fault History
Page 89 and 90: Aggregation Point Fault Detail Reco
Page 91 and 92: WBC Extension Path Fault Action Sum
Page 93 and 94: WBC Extension Path Fault Delta Repo
Page 95 and 96: Date, Customer Reference, End User
Page 97 and 98: Case ID, Progress Date, Reported Da
Page 99 and 100: Date, Original Delivery Date, CRD A
Page 101 and 102: Exchange Name, XML Batch Number, EP
Page 103 and 104: Customer Line Item Reference, Inter
Page 105 and 106: view details of orders which had ch
Page 107 and 108: Line Item Type, Old Product, VPI 2
Page 109 and 110: (Bytes), WBC Real Time Bandwidth Co
Page 111 and 112: weeks older. User can also drill do
Page 113 and 114: The „Order Pipeline Detail‟ wil
Page 115 and 116: Reports AvailableReports You Can Ru
Page 117 and 118: Reports will be available in both t
Page 119 and 120: Cancelled or Completed over 13 week
Page 121 and 122: c) The following new reports displa
Page 123 and 124: Period Type - Select from the drop
Page 125: Save - Choose this button to save y
Page 129 and 130: (Note restriction on dates to 10 da
Page 131 and 132: AS Policy Information - Use this re
Page 133 and 134: Column TitleBilling Account /Custom
Page 135 and 136: Column TitleCancelledReason (Cont
Page 137 and 138: Column TitleColumnAvailabilityPossi
Page 139 and 140: Column TitleCustomerAgreed Date /Cu
Page 141 and 142: Column TitleCustomerEnquiry DateCus
Page 143 and 144: Column TitleCustomerReference /Cust
Page 147 and 148: Column TitleDelay Reason(Conti)Colu
Page 149 and 150: Column TitleDelay StatusColumnAvail
Page 151 and 152: Column TitleDomain Name 5eCo OrderN
Page 153 and 154: Column TitleLine Item SubStatus / L
Page 155 and 156: Column TitleMAC Key /MigrationAutho
Page 157 and 158: Column TitleOrder StatusColumnAvail
Page 161 and 162: Column TitleProduct / ProductNameCo
Page 163 and 164: Column TitlePAT RequiredPAT IP Addr
Page 165 and 166: Column TitleProgress DateProvide Ty
Page 167 and 168: Column TitleReview DateService IDSe
Page 169 and 170: Column TitleColumn Possible Entries
Page 171 and 172: Column TitleReal TimePacket DropsRe
Page 173 and 174: Column TitleCustomer BillingAccount
Page 175 and 176: Column TitleOriginalCustomer NameOr
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Column TitleUpstreamBandwidthCP Nam
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Column TitleMultipleMigrationutiliz
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Column Title ColumnAvailabilityEnd
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Column TitleReason for Changeof Dat
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Column Title ColumnAvailabilityVP_P
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Column Title ColumnAvailabilityVCI-
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Column TitleColumnAvailabilityPossi
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Column TitleCreated ByColumnAvailab
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Column Title ColumnAvailabilityCeas
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Column TitleOR RejectionMessageProj
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Column TitleMigration ReasonInstall
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Column TitleRateBandUSRateBandDSInt
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Column TitleCustomerAppointmentChan
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Column Title ColumnAvailabilityOnly
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Column TitleColumnAvailabilityExpla
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityInst
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Column TitleFirst AppointmentDateAg
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Column Title ColumnAvailabilityPark
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Column Title Possible Entries Forma
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Product Family Migration SummaryMig
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WBMC Order Delayed SummaryWBMC Orde
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How Do I Get Help?If you have any d
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fig 4Order Search by Criteria Scree
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Fig 6 Fault Reason SummaryThe fault
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UPLIFT CHANGESFig 8 Order detail re
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Once you have selected the Ts and C
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You can select by month, year and w
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Provisions Centrals Details2 - VP-P
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By clicking on the Order No the use
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Total number of faults cleared with
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The Hyperlink from the area 7(Marke
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Data FieldsCustomer Order NumberAlp
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Nameof thepersonaccessis fore-maila
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PAGE 271 OF 271
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