On-Line BBCR User Guide - BT Wholesale

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Order Progress DetailOrder Changes ReportOrder History SummaryOrder History DetailProduct Family Migration Detail16.22 January2011NOTE : Please note that any furtherchange in the following reportsOrder Pipeline SearchOrder History SearchAsset History SearchWill be made in their WCR counterparts.1. ONTType and ONTReference will bedisplayed in the following BBCR report:Order Summary ScreenOrder Detail Record ViewOrder Progress SummaryOrder Progress DetailOrder Changes ReportOrder History SummaryOrder History Detail06/02/2011 WBC2. A new value 100M will be displayedfor the attribute Downstream in allreports where this attribute is displayed.16.23 February20113. The Cease(L) value of attribute CeaseType will display two new values forCease Reason :WBC ADSL to WBC FTTP with CPWBC FTTP to WBC FTTP with CP1. Customer Appointment Reference,Customer Appointment Changed,Customer Appointment Allocated,Customer Appointment Notneeded,Customer Confirmation Required,Customer Upper Cost Band , Eu HazardNotes, Eu Site Visit Notes, SpecialArrangement Notes , Password,Committed Upper Cost Band,Proposed Appointment Date, Proposed26/03/2011 BBCRPAGE 24 OF 271
Appointment Slot, Proposed Upper CostBand, Abortive Visit Charge and EccCharge will be displayed in the followingreports:Order Detail Record ViewOrder Changes Report2. Customer Appointment Date, CustomerUpper Cost Band, Proposed Upper CostBand, Abortive Visit Charge will bedisplayed in the following BBCR report:Order History Detail3. A new value “WBC FTTP to WBCADSL with CP” will be displayed for theattribute Cease reason.4. One new attribute 'WBCRT Burst Cap'has been added in the following reports:WBMC ORDER SUMMARYSCREENWBMC ORDER DETAIL RECORDVIEWWBMC ORDER PROGRESSSUMMARYWBMC ORDER PROGRESSDETAILWBMC ORDER HISTORYSUMMARYWBMC ORDER HISTORY DETAILWBCWBC5. One new attribute 'SUPPLIER_NOTES'has been added in the following reports:Fault Summary ScreenFault Detail Record ViewFault Progress Detail16.24 May 20111. AORC Code will be displayed in thefollowing BBCR reports:Order Summary ScreenOrder Detail Record ViewOrder Progress SummaryOrder Progress DetailOrder Changes ReportOrder History SummaryOrder History Detail06/06/2011 WBC(Both20CN &21CN)PAGE 25 OF 271
Page 1 and 2: User GuideCommunication Providers -
Page 3 and 4: IndexDocument HistoryIssue Date Rea
Page 5 and 6: Site Access ProblemNew Appointment
Page 7 and 8: 15.9 Feb200815.9a March200815.9b Ma
Page 9 and 10: the “Upstream” field.16.3e July
Page 11 and 12: WBC Allocation-Apportionment16.7a N
Page 13 and 14: 16.11b March2009Inclusion of the fo
Page 15 and 16: 2009 Report” report will display
Page 17 and 18: 16.15a October200916.15b December20
Page 19 and 20: and Cancellation ReasonAlso in the
Page 21 and 22: 3.Fault Category has been added int
Page 23: Order Detail Record ViewOrder Progr
Page 27 and 28: IntroductionThis document is design
Page 29 and 30: Each application for access will be
Page 31 and 32: It is possible to give users access
Page 33 and 34: Confirmation Required, Customer Upp
Page 35 and 36: Order Changes ReportOrder History S
Page 37 and 38: Order History DetailOrder Changes R
Page 39 and 40: Also in the detail report of Order
Page 41 and 42: 1. Change in data format of “Park
Page 43 and 44: Fault Summary ScreenFault Progress
Page 45 and 46: RaisedRejectedAcceptedFault FoundCa
Page 47 and 48: System Name and the Volume Name of
Page 49 and 50: Removal of “Installation DN or Te
Page 51 and 52: Addition of four new data items in
Page 53 and 54: May 2008 - 16.2e ChangesPlease note
Page 55 and 56: 1) Order Summary Screen.2) Order De
Page 57 and 58: 1. Bandwidth per SP Summary graph i
Page 59 and 60: All the Orders and Faults reports h
Page 61 and 62: Cease type : This the type of Cease
Page 63 and 64: WBMC Order Delta Report.WBMC Order
Page 65 and 66: BBEUnnnnnnnn (in addition to presen
Page 67 and 68: Previous ChangesSP Billing Exceptio
Page 69 and 70: Product Type, Invoice Number, Pendi
Page 71 and 72: Users With Throttle To Subscription
Page 73 and 74: eport file may be excessively large
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The report will default to current
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„Line Item Sub Status‟ is renam
Page 79 and 80:
WBC Aggregation Point Access Author
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The „WBC Aggregation Point Order
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Path Order Detailed Report” user
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The „WBC Aggregation Point Fault
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WBC Aggregation Point Fault History
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Aggregation Point Fault Detail Reco
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WBC Extension Path Fault Action Sum
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WBC Extension Path Fault Delta Repo
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Date, Customer Reference, End User
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Case ID, Progress Date, Reported Da
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Date, Original Delivery Date, CRD A
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Exchange Name, XML Batch Number, EP
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Customer Line Item Reference, Inter
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view details of orders which had ch
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Line Item Type, Old Product, VPI 2
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(Bytes), WBC Real Time Bandwidth Co
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weeks older. User can also drill do
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The „Order Pipeline Detail‟ wil
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Reports AvailableReports You Can Ru
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Reports will be available in both t
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Cancelled or Completed over 13 week
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c) The following new reports displa
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Period Type - Select from the drop
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Save - Choose this button to save y
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Order Delta Report - Use this repor
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(Note restriction on dates to 10 da
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AS Policy Information - Use this re
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Column TitleBilling Account /Custom
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Column TitleCancelledReason (Cont
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Column TitleColumnAvailabilityPossi
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Column TitleCustomerAgreed Date /Cu
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Column TitleCustomerEnquiry DateCus
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Column TitleCustomerReference /Cust
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Column TitleDelay Reason(Conti)Colu
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Column TitleDelay StatusColumnAvail
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Column TitleDomain Name 5eCo OrderN
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Column TitleLine Item SubStatus / L
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Column TitleMAC Key /MigrationAutho
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Column TitleOrder StatusColumnAvail
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Column TitleProduct / ProductNameCo
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Column TitlePAT RequiredPAT IP Addr
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Column TitleProgress DateProvide Ty
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Column TitleReview DateService IDSe
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Column TitleColumn Possible Entries
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Column TitleReal TimePacket DropsRe
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Column TitleCustomer BillingAccount
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Column TitleOriginalCustomer NameOr
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Column TitleUpstreamBandwidthCP Nam
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Column TitleMultipleMigrationutiliz
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Column Title ColumnAvailabilityEnd
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Column TitleReason for Changeof Dat
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Column Title ColumnAvailabilityVP_P
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Column Title ColumnAvailabilityVCI-
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Column TitleCreated ByColumnAvailab
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Column Title ColumnAvailabilityCeas
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Column TitleOR RejectionMessageProj
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Column TitleMigration ReasonInstall
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Column TitleRateBandUSRateBandDSInt
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Column TitleCustomerAppointmentChan
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Column Title ColumnAvailabilityOnly
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Column TitleColumnAvailabilityExpla
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Column Title ColumnAvailabilityFaul
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Page 215 and 216:
Page 217 and 218:
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Column Title ColumnAvailabilityInst
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Column TitleFirst AppointmentDateAg
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Column Title ColumnAvailabilityPark
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Column Title Possible Entries Forma
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Page 235 and 236:
Page 237 and 238:
Page 239 and 240:
Page 241 and 242:
Page 243 and 244:
Product Family Migration SummaryMig
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WBMC Order Delayed SummaryWBMC Orde
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How Do I Get Help?If you have any d
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fig 4Order Search by Criteria Scree
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Fig 6 Fault Reason SummaryThe fault
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UPLIFT CHANGESFig 8 Order detail re
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Once you have selected the Ts and C
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You can select by month, year and w
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Provisions Centrals Details2 - VP-P
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By clicking on the Order No the use
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Total number of faults cleared with
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The Hyperlink from the area 7(Marke
Page 267 and 268:
Data FieldsCustomer Order NumberAlp
Page 269 and 270:
Nameof thepersonaccessis fore-maila
Page 271:
PAGE 271 OF 271
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