On-Line BBCR User Guide - BT Wholesale

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Product Code, Product Description, Service Id, Original Service Id, AP Service id,Intermediate Agent, Exchange, DN, Previous Access Technology, Care Level,Access Technology, Traffic Weighting, DLM Profile, Upstream Bandwidth, RealTime Opt In, Customer Required Date, Contractual Delivery Date, CancelledDate, Customer Promised Date, Order Type, Line Item Sub Status, Order DelayStatus, Order Delay Reason, Order Rejection Reason, Orders Completion Date,Customer Notes, Current KCI Message, Customer Line Item Reference,Migration Type, ModifiedFTRCalc.Note: Old Service ID for Migration orders with change of CP will not be available.WBC Allocation-Apportionment – This report displays the WBC Allocation-Apportionment details against the User. It allows user to select the month andview the wBC Allocation/Apportionment details against all exchanges for thatmonth. Following information‟s are available through this reportData Items:.CP Name, CP CUG ID, CP Contact Name, CP Contact No., CP Email Address,Exchange MDF ID, Exchange Name, CP Requested Start Date, CP ForecastVolume per month, Allocated or Apportioned Volumes for CP for exchange forthat month, CP Daily Migration Rate, CP Migration Start Date, CP Migration EndDate, Multiple Migration - First date Order may be placed, Multiple Migration -Last date Order may be placed.User has the option to drill down Exchange MDF ID to view the daily migrationcalendar per exchange per month. The drilldown reports is “Daily Utilizationcalendar for that month”. The Daily Utilization report displays followinginformation.Data Items:Allocation (Multiple Migration), Multiple Migration utilization, Spare (Allocation -Multiple Migration Utilization), No. of Multiple Migration order CancellationsSingleton utilization, No. of Singleton order Cancellations, Total of each countslike Allocation, Utilization etc based on Migration Order Channel.This report further allows the user to drilldown to “WBC Allocation- ApportionmentDetail” report through hyperlink. The detail report displays following information.Data Items:CRM Order Line Number, Order Channel, Migration Type, CRM Order Number,CRM Order Line Status, CRM Order Item Sub Status, Order Line CancellationReason.b) The following reports are new reports to support AP(Aggregation Point) and EP(Extension Path). These reports are only for 21CN product. These reports areavailable under „AP and EP‟ folder.PAGE 78 OF 271
WBC Aggregation Point Access Authorizations – This report shows allauthorisations for an AP CP excluding those records for which AP Set AU ServiceStatus is Ceased. An AP CP will see all the EU CP information who areauthorised under that particular AP CP. The following attributes are displayed:AP Service IdInterconnect NodeEUA CP NameEUA CP IDWBC Aggregation Point Access Request Report – This report displays the EUCP to detail which AP Sets they are currently using from which CP‟s at whichInterconnect Node excluding those records for which AP Set AU Service Status isCeased. This report displays the AP CP names and not the account codes. ThisReport will be based on the EU CP i.e it should get the information of the CUG Id.This is the main CP who is raising the Order to BTW. The following attributes aredisplayed:AU Service IdInterconnect Node nameAP CP NameOrdersWBC Cancelled Aggregation Point Order Summary Report - This reportshows AP count per Cancel Reason provided that the order is cancelled within 10days period of report being run and a separate line for Cease Orders providedthat the order is completed within 10 days period of report being run. User candrilldown to “WBC Aggregation Point Order Detailed Report” for a detailed view.From “WBC Aggregation Point Order Detailed Report” user can drilldown to“WBC Aggregation Point Detail Record View” through „Detail Icon‟ and user candrill down to “WBC Aggregation Point Progress Report” through „Progress Icon‟for detailed view.The „WBC Aggregation Point Order Detailed Report‟, „WBC Aggregation PointDetail Record View‟ and „WBC Aggregation Point Progress Report‟ contains thefollowing list of data items:Data Items:Customer Group Name, Customer Billing Account, Customer Billing AccountName, Product Name, Product Code, Customer Order Reference, ProductDescription, AP Service Id, AP SET Name, AP Set Service ID, Interconnect NodeName, Assured Bandwidth, Total Bandwidth, Real Time Bandwidth, CustomerRequired Date, Contractual Delivery Date, Cancelled Date, Order Type, Line ItemStatus, Order Delay Status, Order Delay Reason, Customer Notes.PAGE 79 OF 271
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User GuideCommunication Providers -
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IndexDocument HistoryIssue Date Rea
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Site Access ProblemNew Appointment
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15.9 Feb200815.9a March200815.9b Ma
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the “Upstream” field.16.3e July
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WBC Allocation-Apportionment16.7a N
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16.11b March2009Inclusion of the fo
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2009 Report” report will display
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16.15a October200916.15b December20
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and Cancellation ReasonAlso in the
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3.Fault Category has been added int
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Order Detail Record ViewOrder Progr
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Appointment Slot, Proposed Upper Co
Page 27 and 28: IntroductionThis document is design
Page 29 and 30: Each application for access will be
Page 31 and 32: It is possible to give users access
Page 33 and 34: Confirmation Required, Customer Upp
Page 35 and 36: Order Changes ReportOrder History S
Page 37 and 38: Order History DetailOrder Changes R
Page 39 and 40: Also in the detail report of Order
Page 41 and 42: 1. Change in data format of “Park
Page 43 and 44: Fault Summary ScreenFault Progress
Page 45 and 46: RaisedRejectedAcceptedFault FoundCa
Page 47 and 48: System Name and the Volume Name of
Page 49 and 50: Removal of “Installation DN or Te
Page 51 and 52: Addition of four new data items in
Page 53 and 54: May 2008 - 16.2e ChangesPlease note
Page 55 and 56: 1) Order Summary Screen.2) Order De
Page 57 and 58: 1. Bandwidth per SP Summary graph i
Page 59 and 60: All the Orders and Faults reports h
Page 61 and 62: Cease type : This the type of Cease
Page 63 and 64: WBMC Order Delta Report.WBMC Order
Page 65 and 66: BBEUnnnnnnnn (in addition to presen
Page 67 and 68: Previous ChangesSP Billing Exceptio
Page 69 and 70: Product Type, Invoice Number, Pendi
Page 71 and 72: Users With Throttle To Subscription
Page 73 and 74: eport file may be excessively large
Page 75 and 76: The report will default to current
Page 77: „Line Item Sub Status‟ is renam
Page 81 and 82: The „WBC Aggregation Point Order
Page 83 and 84: Path Order Detailed Report” user
Page 85 and 86: The „WBC Aggregation Point Fault
Page 87 and 88: WBC Aggregation Point Fault History
Page 89 and 90: Aggregation Point Fault Detail Reco
Page 91 and 92: WBC Extension Path Fault Action Sum
Page 93 and 94: WBC Extension Path Fault Delta Repo
Page 95 and 96: Date, Customer Reference, End User
Page 97 and 98: Case ID, Progress Date, Reported Da
Page 99 and 100: Date, Original Delivery Date, CRD A
Page 101 and 102: Exchange Name, XML Batch Number, EP
Page 103 and 104: Customer Line Item Reference, Inter
Page 105 and 106: view details of orders which had ch
Page 107 and 108: Line Item Type, Old Product, VPI 2
Page 109 and 110: (Bytes), WBC Real Time Bandwidth Co
Page 111 and 112: weeks older. User can also drill do
Page 113 and 114: The „Order Pipeline Detail‟ wil
Page 115 and 116: Reports AvailableReports You Can Ru
Page 117 and 118: Reports will be available in both t
Page 119 and 120: Cancelled or Completed over 13 week
Page 121 and 122: c) The following new reports displa
Page 123 and 124: Period Type - Select from the drop
Page 125 and 126: Save - Choose this button to save y
Page 127 and 128: Order Delta Report - Use this repor
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(Note restriction on dates to 10 da
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AS Policy Information - Use this re
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Column TitleBilling Account /Custom
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Column TitleCancelledReason (Cont
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Column TitleColumnAvailabilityPossi
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Column TitleCustomerAgreed Date /Cu
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Column TitleCustomerEnquiry DateCus
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Column TitleCustomerReference /Cust
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Column TitleDelay Reason(Conti)Colu
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Column TitleDelay StatusColumnAvail
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Column TitleDomain Name 5eCo OrderN
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Column TitleLine Item SubStatus / L
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Column TitleMAC Key /MigrationAutho
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Column TitleOrder StatusColumnAvail
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Column TitleProduct / ProductNameCo
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Column TitlePAT RequiredPAT IP Addr
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Column TitleProgress DateProvide Ty
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Column TitleReview DateService IDSe
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Column TitleColumn Possible Entries
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Column TitleReal TimePacket DropsRe
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Column TitleCustomer BillingAccount
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Column TitleOriginalCustomer NameOr
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Column TitleUpstreamBandwidthCP Nam
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Column TitleMultipleMigrationutiliz
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Column Title ColumnAvailabilityEnd
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Column TitleReason for Changeof Dat
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Column Title ColumnAvailabilityVP_P
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Column Title ColumnAvailabilityVCI-
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Column TitleCreated ByColumnAvailab
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Column Title ColumnAvailabilityCeas
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Column TitleOR RejectionMessageProj
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Column TitleMigration ReasonInstall
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Column TitleRateBandUSRateBandDSInt
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Column TitleCustomerAppointmentChan
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Column Title ColumnAvailabilityOnly
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Column TitleColumnAvailabilityExpla
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityInst
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Column TitleFirst AppointmentDateAg
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Column Title ColumnAvailabilityPark
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Column Title Possible Entries Forma
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Product Family Migration SummaryMig
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WBMC Order Delayed SummaryWBMC Orde
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How Do I Get Help?If you have any d
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fig 4Order Search by Criteria Scree
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Fig 6 Fault Reason SummaryThe fault
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UPLIFT CHANGESFig 8 Order detail re
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Once you have selected the Ts and C
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You can select by month, year and w
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Provisions Centrals Details2 - VP-P
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By clicking on the Order No the use
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Total number of faults cleared with
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The Hyperlink from the area 7(Marke
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Data FieldsCustomer Order NumberAlp
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Nameof thepersonaccessis fore-maila
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PAGE 271 OF 271
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