On-Line BBCR User Guide - BT Wholesale

you can change their position in terms of where they appear on the report byhighlighting the item and using the „up‟ or „down‟ buttons.Sort by – It is also possible to sort the data that is returned in your report by up to3 columns and in either ascending or descending order.Update – Choose this button and the criteria you have selected will be used tofulfil the on-line reports.Bandwidth Email Administration - Use this report to configure and administeryour email requirements. To receive email reports the following selections mustbe made.Period Type – Select from the drop down menu how often you want an emailreport i.e. Daily or Weekly.First Dispatch – This is the date that you want to start receiving emails from andshould be in the format dd/mm/yyyy. It cannot be left blank.Last Dispatch – This shows the last date and time that an email was dispatched.Email 1 to 3 – Enter up to 3 email addresses and this is where your email reportwill be sent. At least one destination email address must be mentioned otherwisean error message will be displayed stating “You must enter at least onedestination address”Stop sending email – Choose this button to effectively stop any further dispatchof email reports to the respective email addresses.Update – Choose this button to update the criteria that you have just completedwill be used for sending the email reports.Cancel – Choose this button before choosing „Update‟ and your selections willreturn to how it was previously.OrdersAll Orders Summary - This report shows a total count of all orders in the pipeline,count (Copper) i.e. count of all non FTTC orders in the pipeline and count (Fibre)i.e. count of all FTTC orders in the pipeline grouped by Status and Sub Status.You can drill down for a detailed view .This report will support WBC/21 CN Services related information.Cancelled Order Summary - This report shows a total count of all cancelledorders, count (Copper) i.e. count of all non FTTC cancelled orders and count(Fibre) i.e. count of all FTTC cancelled orders grouped by cancelled reason.This report will support WBC/21 CN Services related information.Order Delayed Summary - This report shows a total count of all delayed orders,count (Copper) i.e. count of all non FTTC delayed orders and count (Fibre) i.e.count of all FTTC delayed orders grouped by delay reason. You can drill down fora detailed view. It will also include orders that have had their Customer AgreedDate brought forward and therefore in a status of rescheduled.This report will support WBC/21 CN Services related information.PAGE 126 OF 271