On-Line BBCR User Guide - BT Wholesale

It is possible to give users access to orders, faults, MAX products, AdvancedServices or any combination of all of these.As the support functions are more resource hungry it is advisable to ensure thatusers are set up with the correct user profiles. The profiles offered are flexibleand can, in general, provide any combination of options. The eContact helpdeskare able to guide you through the various options as necessary.Change ManagementAny development that impacts on the reports that can be downloaded viaRelease 2 reporting causing any changes in content or format will be detailed andcommunicated to Service Providers with the expected dates of the change.In some cases dates and changes may be dictated by the need to change due tothe inclusion of new products or services.An outline of latest changes will be included in the changes section.Latest ChangesJuly 2011-16.24a ChangesPlease note that the following changes will be effective from 08/08/2011only.1. Two new attributes Product Identifier and Market Split will be displayed inthe following BBCR reports:Order Summary ScreenOrder Detail Record ViewOrder Progress SummaryOrder Progress DetailOrder Delta ReportOrder Changes ReportOrder History Summary2. EU Consent For External Visit will be displayed in the following BBCRreports:Order Summary ScreenOrder Detail Record ViewOrder Progress SummaryOrder Progress DetailOrder History SummaryOrder History DetailPAGE 31 OF 271