On-Line BBCR User Guide - BT Wholesale

As stated above, if you open a folder you receive a screen with a list of reportsthat can be run with a short description of the report. An example of the faultsfolder is shown on the next page.From this screen you can select the desired report.Depending on the report that has been selected it may be possible to drill down toa lower level of detail. For example if the orders folder is selected and then the„Order Delayed Summary‟ report is run, it is possible to drill into each reason thathas been returned by the report.On every order line there is a detail and progress icon. Clicking on these will giveaccess to all the details associated with that record.If a report spans more than one page then this is shown at the top of the screenand will be indicated by a „page 1 of „x‟‟ message on the navigation bar. Tonavigate to a different page, enter the page number in the navigation bar andclick the „Go To‟ button.At the bottom of each report is a date and time when the data was last refreshed.For more detail on the reports and the data contained within please see Order,Fault, MAX product and Advanced Services Report Column sections and theReports Available Section.PAGE 114 OF 271