On-Line BBCR User Guide - BT Wholesale

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Order Summary ScreenOrder Detail Record ViewOrder Progress SummaryOrder Progress DetailOrder Changes ReportOrder History SummaryOrder History DetailProduct Family Migration DetailRejected and Cancelled CRF OrdersAugust 2010 –16.19 ChangesPlease note that the following changes will be effective from 12/09/2010only.1.Access Technology has been added into the following reports for 21CNcustomers:Line Rate Change Delta DetailFault Summary ScreenFault Detail Record ViewFault Progress SummaryFault Progress DetailFault History SummaryFault History Detail2. In the following BBCR Reports at present, we have shown one line value(i.e.comma separated different MI module) for Installed MIM. We have split this lineinto many. We need to show maximum 5 MI modules on each line:Order Summary ScreenOrder Detail Record ViewOrder Progress SummaryOrder Progress DetailOrder Changes ReportOrder History SummaryOrder History DetailJune 2010 –16.18 ChangesPlease note that the following changes will be effective from 25/07/2010only.1.AVC Flag, AVC Quantity has been added into the following reports for 21CNcustomers:Order Summary ScreenOrder Detail Record ViewOrder Progress SummaryOrder Progress DetailOrder History SummaryPAGE 36 OF 271
Order History DetailOrder Changes Report2.Retailer ID has been added into the following reports for 21CN customers:Order Summary ScreenOrder Detail Record ViewOrder Progress SummaryOrder Progress DetailOrder History SummaryOrder History DetailOrder Changes ReportRejected and Cancelled CRF OrdersOrder Pipeline Detail(For FTTP and FTTC product-WBC End User Access(EUA))Product Family Migration Detail3.Fault Category has been added into the following reports for 21CN customers:Fault Summary ScreenFault Detail Record ViewFault Progress SummaryFault Progress DetailFault History SummaryFault History Detail4.A new checkbox(Look At SFI2 Faults Only) will be added in Fault Search ByCriteria Report.5.SFI2 Ind will be added in the following reports:Fault Summary ScreenFault Progress Detail6.SFI2 Checklist will be added in the following report:Fault Detail Record ViewOne link will be displayed in Fault Progress Summary Report which will drill downto Fault Detail Record View Report.It will be shown for both 20CN as well 21CN customers. Previously, it wasavailable for 20CN only.April 2010 –16.17 ChangesPlease note that the following changes will be effective from 05/06/2010only.PAGE 37 OF 271
Page 1 and 2: User GuideCommunication Providers -
Page 3 and 4: IndexDocument HistoryIssue Date Rea
Page 5 and 6: Site Access ProblemNew Appointment
Page 7 and 8: 15.9 Feb200815.9a March200815.9b Ma
Page 9 and 10: the “Upstream” field.16.3e July
Page 11 and 12: WBC Allocation-Apportionment16.7a N
Page 13 and 14: 16.11b March2009Inclusion of the fo
Page 15 and 16: 2009 Report” report will display
Page 17 and 18: 16.15a October200916.15b December20
Page 19 and 20: and Cancellation ReasonAlso in the
Page 21 and 22: 3.Fault Category has been added int
Page 23 and 24: Order Detail Record ViewOrder Progr
Page 25 and 26: Appointment Slot, Proposed Upper Co
Page 27 and 28: IntroductionThis document is design
Page 29 and 30: Each application for access will be
Page 31 and 32: It is possible to give users access
Page 33 and 34: Confirmation Required, Customer Upp
Page 35: Order Changes ReportOrder History S
Page 39 and 40: Also in the detail report of Order
Page 41 and 42: 1. Change in data format of “Park
Page 43 and 44: Fault Summary ScreenFault Progress
Page 45 and 46: RaisedRejectedAcceptedFault FoundCa
Page 47 and 48: System Name and the Volume Name of
Page 49 and 50: Removal of “Installation DN or Te
Page 51 and 52: Addition of four new data items in
Page 53 and 54: May 2008 - 16.2e ChangesPlease note
Page 55 and 56: 1) Order Summary Screen.2) Order De
Page 57 and 58: 1. Bandwidth per SP Summary graph i
Page 59 and 60: All the Orders and Faults reports h
Page 61 and 62: Cease type : This the type of Cease
Page 63 and 64: WBMC Order Delta Report.WBMC Order
Page 65 and 66: BBEUnnnnnnnn (in addition to presen
Page 67 and 68: Previous ChangesSP Billing Exceptio
Page 69 and 70: Product Type, Invoice Number, Pendi
Page 71 and 72: Users With Throttle To Subscription
Page 73 and 74: eport file may be excessively large
Page 75 and 76: The report will default to current
Page 77 and 78: „Line Item Sub Status‟ is renam
Page 79 and 80: WBC Aggregation Point Access Author
Page 81 and 82: The „WBC Aggregation Point Order
Page 83 and 84: Path Order Detailed Report” user
Page 85 and 86: The „WBC Aggregation Point Fault
Page 87 and 88:
WBC Aggregation Point Fault History
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Aggregation Point Fault Detail Reco
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WBC Extension Path Fault Action Sum
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WBC Extension Path Fault Delta Repo
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Date, Customer Reference, End User
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Case ID, Progress Date, Reported Da
Page 99 and 100:
Date, Original Delivery Date, CRD A
Page 101 and 102:
Exchange Name, XML Batch Number, EP
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Customer Line Item Reference, Inter
Page 105 and 106:
view details of orders which had ch
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Line Item Type, Old Product, VPI 2
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(Bytes), WBC Real Time Bandwidth Co
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weeks older. User can also drill do
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The „Order Pipeline Detail‟ wil
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Reports AvailableReports You Can Ru
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Reports will be available in both t
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Cancelled or Completed over 13 week
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c) The following new reports displa
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Period Type - Select from the drop
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Save - Choose this button to save y
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Order Delta Report - Use this repor
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(Note restriction on dates to 10 da
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AS Policy Information - Use this re
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Column TitleBilling Account /Custom
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Column TitleCancelledReason (Cont
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Column TitleColumnAvailabilityPossi
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Column TitleCustomerAgreed Date /Cu
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Column TitleCustomerEnquiry DateCus
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Column TitleCustomerReference /Cust
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Column TitleDelay Reason(Conti)Colu
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Column TitleDelay StatusColumnAvail
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Column TitleDomain Name 5eCo OrderN
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Column TitleLine Item SubStatus / L
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Column TitleMAC Key /MigrationAutho
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Column TitleOrder StatusColumnAvail
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Column TitleProduct / ProductNameCo
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Column TitlePAT RequiredPAT IP Addr
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Column TitleProgress DateProvide Ty
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Column TitleReview DateService IDSe
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Column TitleColumn Possible Entries
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Column TitleReal TimePacket DropsRe
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Column TitleCustomer BillingAccount
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Column TitleOriginalCustomer NameOr
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Column TitleUpstreamBandwidthCP Nam
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Column TitleMultipleMigrationutiliz
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Column Title ColumnAvailabilityEnd
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Column TitleReason for Changeof Dat
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Column Title ColumnAvailabilityVP_P
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Column Title ColumnAvailabilityVCI-
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Column TitleCreated ByColumnAvailab
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Column Title ColumnAvailabilityCeas
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Column TitleOR RejectionMessageProj
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Column TitleMigration ReasonInstall
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Column TitleRateBandUSRateBandDSInt
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Column TitleCustomerAppointmentChan
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Column Title ColumnAvailabilityOnly
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Column TitleColumnAvailabilityExpla
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Column Title ColumnAvailabilityFaul
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Column Title ColumnAvailabilityInst
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Column TitleFirst AppointmentDateAg
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Column Title ColumnAvailabilityPark
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Column Title Possible Entries Forma
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Product Family Migration SummaryMig
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WBMC Order Delayed SummaryWBMC Orde
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How Do I Get Help?If you have any d
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fig 4Order Search by Criteria Scree
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Fig 6 Fault Reason SummaryThe fault
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UPLIFT CHANGESFig 8 Order detail re
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Once you have selected the Ts and C
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You can select by month, year and w
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Provisions Centrals Details2 - VP-P
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By clicking on the Order No the use
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Total number of faults cleared with
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The Hyperlink from the area 7(Marke
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Data FieldsCustomer Order NumberAlp
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Nameof thepersonaccessis fore-maila
Page 271:
PAGE 271 OF 271
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