On-Line BBCR User Guide - BT Wholesale

Column Title ColumnAvailabilityFault Clear (Cont‟d) Both 20and 21CNCircuitsExplanation & Possible EntryRadiusInbound ServicesMDF jumpering in serving exchange; Core networkincluding serving exchangeRight when tested; IP network/SP network connectionRight when tested;Core network including servingexchangeRight when tested;B End (End User net equipment)Local network between line side of MDF and BBNTE; BEnd (End User net equipment)IP Domain; IP network/SP network connectionDNS faultDNS registeredClosure requested by eCoRIPEOther licensed operators A endOther licensed operators B end.BB SFI Fault found on non-BT wiring at the customer enduser premises (Chargeable).BB SFI Fault found on customer sited non BT maintainedequipment (Chargeable).BB SFI Line tested ok by BT engineer at customerpremises (Chargeable).BB SFI Fault proved to modem or router (Chargeable).BB SFI Broadband Fault not Found (Non-Chargeable).BB SFI Right When Tested. Service cannot be provideddue to line loss limitations (Non-Chargeable).CommentsPAGE 216 OF 271