On-Line BBCR User Guide - BT Wholesale

drilldown to “WBC Extension Path Detail Record View” through „Detail Icon‟ anduser can drill down to “WBC Extension Path Order Progress Report” through„Progress Icon‟ for detailed view.The „WBC Extension Path Order Detailed Report‟ and „WBC Extension PathDetail Record View‟ contains the following list of data items:Data Items:Customer Group Name, Customer Billing Account, Customer Billing AccountName, Product Name, Product Code, Customer Order Reference, ProductDescription, Service Id (EP), MSIL Service Id, Interconnect Node Name, AssuredBandwidth, Total Bandwidth, Real Time Bandwidth, Customer Required Date,Contractual Delivery Date, Cancelled Date, Order Type, Line Item Status, OrderDelay Status, Order Delay Reason, Current KCI Message, Customer Notes.The „WBC Extension Path Order Progress Report‟ contains the following list ofdata items:Data Items:Customer Group Name, Customer Billing Account, Customer Billing AccountName, Product Name, Product Code, Customer Order Reference, ProductDescription, EP Service Id, AP Service Id, MSIL Service Id, Interconnect NodeName, Assured Bandwidth, Total Bandwidth, Real Time Bandwidth, CustomerRequired Date, Contractual Delivery Date, Cancelled Date, Order Type, Line ItemStatus, Order Delay Status, Order Delay Reason, Customer Notes.WBC Extension Path Order History Search - This report allows the user tosearch on Order Number or Service Id to retrieve any order which has beenCancelled or Completed over 13 weeks earlier and within in the last two years, ofreport being run. Based on the input provided, User can view the report named“WBC Extension Path Order History Report”.The „WBC Aggregation Point Order History Report‟ contains the following list ofdata items:Data Items:Customer Group Name, Customer Billing Account, Customer Billing AccountName, Product Name, Product Code, Customer Order Reference, ProductDescription, EP Service ID, AP Service ID, MSIL Service ID, Interconnect NodeName, Assured Bandwidth, Total Bandwidth, Real Time Bandwidth, CustomerRequired Date, Contractual Delivery Date, Cancelled Date, Order Type, Line ItemStatus, Order Delay Status, Order Delay Reason, Customer Notes.WBC Extension Path Order Delay Summary Report – This report displays EPcount per Delay Reason within a 10 days period of report being run provided thatOrder is neither Cancelled nor Completed. User can drill down to “WBCExtension Path Order Detailed Report” for a detailed view. From “WBC ExtensionPAGE 82 OF 271