On-Line BBCR User Guide - BT Wholesale

Column TitleBilling Account /Customer BillingAccountColumnAvailabilityBoth 20 and21 CNCircuitsPossible Entries Format ExplanationEg. 64487170AC01BlankAlphanumeric100 CharMaxThe unique ID of the SP account which isbeing debited for this service.This will show the SP‟s account numberBlank for CRF rejected orders and could be blankfor CRF cancelledCancelled DateCancelledReasonBoth 20 and21 CNCircuitsBoth 20 and21 CNCircuitsDate & TimeBlankUnable to supply DSL serviceLine cannot be upgraded to supportDSL at reasonable costLine quality inadequate to support DSLDD/MM/YYYYHH:MM:SSAlphanumeric200 Char MaxThe date and time that the order cancelled in BT‟ssystems.Blank – the order is not cancelledThe reason the order was cancelled.An order may be cancelled manually by theService Provider or by BT or automatically by BTsystems.Blank – the order has not been cancelled.Line loss out of limitsNo current BT contractBT unable to gain access to EU site30 day letter time expiredPlease note the reason can appear an updateearlier than the order status andlineitemsubstatus being changed to reflect thecancellationPAGE 133 OF 271