On-Line BBCR User Guide - BT Wholesale

Column TitleColumnAvailabilityPossible Entries Format ExplanationInsufficient Address DetailsIncorrect order type requestedNo Current BT ServiceLine loss/length out of limitsEU and VP not served via the sameexchange.products.Number served by non Broadband Exchange -Exchange serving the telephone line is notenabled for the requested service.Incomplete CRF – Details on the CRF do notsatisfy the criteria required for BT to process theorder e.g. End User name is missing.Insufficient address details – Address details onthe CRF do not satisfy the criteria required for BTto process the order.Incorrect order type requested – SP has selectedthe wrong order type e.g. provision instead ofconversion.No current BT service – No current BT PSTNservice at requested location.PAGE 166 OF 271