On-Line BBCR User Guide - BT Wholesale

Column TitleCustomerAgreed Date /CustomerPromised DateCustomerAppointmentDateCustomerAppointment SlotColumnAvailabilityBoth 20 and21 CNCircuitsBoth 20 and21 CNCircuitsBPossible Entries Format ExplanationDate DD/MM/YYYY The date chosen by the SP, subject to StandardLead Times. This is the date that should be usedto drive dependant activities. For Provide typeorders it is the target date for service tocommence or the target date for the installationvisit. For all other order types this is the targetdate aimed for service to change/cease. This willusually be changes in the event of a reappointmentrequestn.b provide type orders i.e. simultaneousconversions provides non appointed andappointed.oth20Appointment DateBlankaBlanknd2 or Slot 23 or Slot34 or Slot 45 or Slot5DD/MM/YYYYAlphanumeric50 CharMaxDate – the appointment date on whichthe engineer will visit the End User.Blank - if the appointment has not yetbeen booked or the order is selfinstall2 or Slot 2, the appointment has beenrequested between 8am and10.30am3 or Slot3, the appointment has beenrequested 4 or between 10.30am and1pm4 or Slot 4, the appointment has beenrequested between 1pm and 3.30pm5 or Slot 5, the appointment has beenrequested between 3.30pm and 6pmPAGE 139 OF 271