Case Record Storage and Retrieval Services RFP (Part I)

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APPENDIX B: STATEMENT OF WORK APPENDIX B STATEMENT OF WORK CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 Page 128
APPENDIX B: STATEMENT OF WORK TABLE OF CONTENTS TITLE PAGE PREAMBLE ................................................................................................................ 131 1.0 SCOPE OF WORK OVERVIEW ................................................................................ 132 1.1 Contractor Personnel .............................................................................. 132 1.2 County Personnel ................................................................................... 133 1.3 Quality Control ........................................................................................ 134 1.4 Quality Assurance Plan .......................................................................... 134 1.5 Hours of Operation ................................................................................. 135 2.0 COUNTY FURNISHED ITEMS .................................................................................. 137 2.1 Cultural Awareness/Sensitivity Training .................................................. 137 2.2 Civil Rights Training ................................................................................ 137 2.3 Child Abuse Training .............................................................................. 137 2.4 Elder Abuse ............................................................................................ 137 2.5 County Furnished Materials .................................................................... 137 2.6 Messenger Services for the Department of Children and Family Services .................................................................................................. 137 3.0 CONTRACTOR FURNISHED ITEMS .......................................................................... 138 3.1 Personnel ............................................................................................... 138 3.2 Equipment, Supplies, and Materials ....................................................... 139 3.3 Storage Space ........................................................................................ 139 3.4 Designated Site for Department of Children and Family Services .......... 139 3.5 Physical and Access Security ................................................................. 139 3.6 Inventory System .................................................................................... 140 3.7 Posted Materials ..................................................................................... 141 3.8 Training ................................................................................................... 141 4.0 SPECIFIC TASKS & DELIVERABLES ....................................................................... 141 4.1 Initial Transfer, Inventory, Storage and Tracking of records and boxes for all Case Records .............................................................. 141 4.2 Contractor Provided Messenger Pick Up & Delivery Service .................. 143 4.3 Receipt, Storage, Retrieval and Refiling Requirements for Open & Closed Case Records and Special Invoice Records ........................... 146 4.4 Receipt, Storage, Retrieval and Refiling Requirements for Boxes of In-Home Supportive Services (IHSS) Timesheets, Boxes of CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 129
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REQUEST FOR PROPOSALS FOR CASE RECO
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TABLE OF CONTENTS 2.10 Jury Service
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TABLE OF CONTENTS D-15 Charitable C
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GENERAL INFORMATION 1.0 GENERAL INF
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GENERAL INFORMATION ‣ Q: ‣ R: T
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GENERAL INFORMATION 1.10 Contact wi
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GENERAL INFORMATION record, with th
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GENERAL INFORMATION recommend to th
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GENERAL INFORMATION Angeles County.
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COUNTY POLICIES AND PROGRAMS and im
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COUNTY POLICIES AND PROGRAMS 2.10.1
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COUNTY POLICIES AND PROGRAMS progra
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PROPOSAL SUBMISSION REQUIREMENTS 3.
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PROPOSAL SUBMISSION REQUIREMENTS
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PROPOSAL SUBMISSION REQUIREMENTS In
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SELECTION PROCESS AND EVALUATION CR
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APPENDIX A: SAMPLE CONTRACT RECITAL
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APPENDIX A: SAMPLE CONTRACT 8.38 LI
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COUNTY OF LOS ANGELES DEPARTMENT OF
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Case Record Storage and Retrieval Services RFP (Part I)

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