Case Record Storage and Retrieval Services RFP (Part I)

More documents

Recommendations

Info

APPENDIX B: STATEMENT OF WORK Contractor shall preserve County property and data from loss or damage through control of use and access to County property. Only Contractor - authorized personnel shall handle and have access to County stored property, except for those persons otherwise authorized by County or who may gain access through the acts or omissions of County. 3.6 Inventory System Contractor shall be required to provide an Inventory System that can convert and track two case numbers for one case record: Contractor shall maintain a state-of-the-art Inventory System that will manage inventory in the following manner: • Separate tracking for Case Records; • Separate tracking for Boxes of IHSS Timesheets; • Separate tracking for Boxes of GR/NAFS OR GR/NACF Case Records/Documents; • Separate tracking for Boxes of Court/Audit Case Records, with the capacity to categorize and identify cases based on type of court or audit, as identified by County; • Separate tracking for Special Investigation Records, subdivided into negative or positive, as identified by County. Contractor shall implement a system of tracking which prevents the accessing of a Special Investigation Record through the tracking of a Case Record; • Contractor’s system shall include, but not be limited to, safeguards in all areas to ensure against loss of, and provide for timely retrievals of, Case Records, Special Investigation Records, Boxes of IHSS Timesheets, Boxes of GR/NAFS OR GR/NACF Case Records/Documents, and boxes of Court/Audit Case Records; • Contractor shall provide a system of tracking records that is capable of expanding, tracking, cross-referencing and reconciling additional classifications of Records as may be deemed necessary by County. The Inventory System shall be continuously updated with Case Record/Special Investigation Record/Box activity during the term of the Contract; • Contractor shall provide a system that reconciles records that have been combined in a single location, eliminating the erroneous conclusion that a record is not on file or duplicating costs of searching for a record that has been combined; and CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 140
APPENDIX B: STATEMENT OF WORK • Contractor shall provide a system that is capable of tracking two case numbers for one case record and that is capable of converting numeric case numbers (old case numbers) to alpha numeric case numbers (new case numbers). NOTE: The County will provide the conversion algorithm. Upon expiration of the Contract, or at any time upon request by County, Contractor agrees to provide County with one (1) copy of the DPSS Case Tracking data and one (1) copy of the DPSS Special Investigation Record Tracking data, including all case tracking data. In addition, Contractor shall provide County with data pertaining to the tracking of GR/NAFS OR GR/NACF, IHSS, Court/Audit boxes and any other Boxes similarly stored, which shall be provided in an electronic format acceptable to the County. 3.7 Posted Materials Contractor shall post in its facility(ies), where they are easily accessible to employees, Equal Employment Opportunity (EEO) and State-approved Nondiscrimination in Service notices. Contractor may obtain EEO notices from: 3.8 Training U.S. Equal Employment Opportunity Commission 255 East Temple Street, 4 th Floor Los Angeles, California 90012 Telephone: (213) 894-1000 3.8.1 Contractor shall provide training in all aspects of services provided in this Contract. 3.8.2 Contractor shall furnish Child Abuse, Elder Abuse, Cultural Awareness and Civil Rights training for all Contractor staff. The training shall be provided by Contractor utilizing County provided written materials and/or videos. 3.8.3 Contractor shall provide employee orientation and training that covers all aspects of Contract services. 4.0 SPECIFIC TASKS AND DELIVERABLES 4.1 Initial Transfer, Inventory, Storage and Tracking of records and boxes for all Case Records 4.1.1 Contractor shall transfer to its facility(ies) all Open and Closed Case Records, Special Investigation Records, Boxes of IHSS Timesheets, Boxes of GR/NAFS or GR/NACF Case Records/Documents and Boxes of Court/Audit Case Records CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 141
Page 1 and 2:
REQUEST FOR PROPOSALS FOR CASE RECO
Page 3 and 4:
TABLE OF CONTENTS 2.10 Jury Service
Page 5 and 6:
TABLE OF CONTENTS D-15 Charitable C
Page 7 and 8:
GENERAL INFORMATION 1.0 GENERAL INF
Page 9 and 10:
GENERAL INFORMATION ‣ Q: ‣ R: T
Page 11 and 12:
GENERAL INFORMATION 1.10 Contact wi
Page 13 and 14:
GENERAL INFORMATION record, with th
Page 15 and 16:
GENERAL INFORMATION recommend to th
Page 17 and 18:
GENERAL INFORMATION Angeles County.
Page 19 and 20:
COUNTY POLICIES AND PROGRAMS and im
Page 21 and 22:
COUNTY POLICIES AND PROGRAMS 2.10.1
Page 23 and 24:
COUNTY POLICIES AND PROGRAMS progra
Page 25 and 26:
PROPOSAL SUBMISSION REQUIREMENTS 3.
Page 27 and 28:
PROPOSAL SUBMISSION REQUIREMENTS bu
Page 29 and 30:
PROPOSAL SUBMISSION REQUIREMENTS bo
Page 31 and 32:
PROPOSAL SUBMISSION REQUIREMENTS
Page 33 and 34:
Page 35 and 36:
PROPOSAL SUBMISSION REQUIREMENTS bu
Page 37 and 38:
PROPOSAL SUBMISSION REQUIREMENTS sh
Page 39 and 40:
PROPOSAL SUBMISSION REQUIREMENTS b.
Page 41 and 42:
PROPOSAL SUBMISSION REQUIREMENTS .5
Page 43 and 44:
PROPOSAL SUBMISSION REQUIREMENTS (A
Page 45 and 46:
Page 47 and 48:
Page 49 and 50:
PROPOSAL SUBMISSION REQUIREMENTS In
Page 51 and 52:
SELECTION PROCESS AND EVALUATION CR
Page 53 and 54:
Page 55 and 56:
Page 57 and 58:
APPENDIX A: SAMPLE CONTRACT RECITAL
Page 59 and 60:
APPENDIX A: SAMPLE CONTRACT 8.38 LI
Page 61 and 62:
APPENDIX A: SAMPLE CONTRACT STANDAR
Page 63 and 64:
APPENDIX A: SAMPLE CONTRACT PARTICI
Page 65 and 66:
APPENDIX A: SAMPLE CONTRACT 1.0 APP
Page 67 and 68:
APPENDIX A: SAMPLE CONTRACT 2.1 Acc
Page 69 and 70:
APPENDIX A: SAMPLE CONTRACT 2.11 Ca
Page 71 and 72:
APPENDIX A: SAMPLE CONTRACT 2.21 Co
Page 73 and 74:
APPENDIX A: SAMPLE CONTRACT 2.32 La
Page 75 and 76:
APPENDIX A: SAMPLE CONTRACT 2.41 Pi
Page 77 and 78:
APPENDIX A: SAMPLE CONTRACT for Cas
Page 79 and 80:
APPENDIX A: SAMPLE CONTRACT 5.0 CON
Page 81 and 82:
APPENDIX A: SAMPLE CONTRACT • Cou
Page 83 and 84:
APPENDIX A: SAMPLE CONTRACT 5.4.6 P
Page 85 and 86:
APPENDIX A: SAMPLE CONTRACT 6.2 Con
Page 87 and 88:
APPENDIX A: SAMPLE CONTRACT 7.5.3 C
Page 89 and 90:
APPENDIX A: SAMPLE CONTRACT breach
Page 91 and 92:
APPENDIX A: SAMPLE CONTRACT 8.7 Chi
Page 93 and 94:
APPENDIX A: SAMPLE CONTRACT 5. Stat
Page 95 and 96: APPENDIX A: SAMPLE CONTRACT subcont
Page 97 and 98: APPENDIX A: SAMPLE CONTRACT becomes
Page 99 and 100: APPENDIX A: SAMPLE CONTRACT should
Page 101 and 102: APPENDIX A: SAMPLE CONTRACT subject
Page 103 and 104: APPENDIX A: SAMPLE CONTRACT 8.26.3
Page 107 and 108: APPENDIX A: SAMPLE CONTRACT compens
Page 109 and 110: APPENDIX A: SAMPLE CONTRACT entrust
Page 115 and 116: APPENDIX A: SAMPLE CONTRACT Contrac
Page 117 and 118: APPENDIX A: SAMPLE CONTRACT 8.43 No
Page 119 and 120: APPENDIX A: SAMPLE CONTRACT • Dur
Page 121 and 122: APPENDIX A: SAMPLE CONTRACT request
Page 123 and 124: APPENDIX A: SAMPLE CONTRACT not hav
Page 127 and 128: APPENDIX A: SAMPLE CONTRACT 8.63 Wa
Page 129 and 130: APPENDIX A: SAMPLE CONTRACT 1. Pay
Page 131 and 132: APPENDIX A: SAMPLE CONTRACT • Pro
Page 133 and 134: APPENDIX A: SAMPLE CONTRACT IN WITN
Page 135 and 136: APPENDIX B: STATEMENT OF WORK TABLE
Page 137 and 138: APPENDIX B: STATEMENT OF WORK STATE
Page 139 and 140: APPENDIX B: STATEMENT OF WORK until
Page 141 and 142: APPENDIX B: STATEMENT OF WORK consi
Page 143 and 144: APPENDIX B: STATEMENT OF WORK 2.0 C
Page 145: APPENDIX B: STATEMENT OF WORK 2. Ab
Page 149 and 150: APPENDIX B: STATEMENT OF WORK Syste
Page 151 and 152: APPENDIX B: STATEMENT OF WORK 4.2.4
Page 153 and 154: APPENDIX B: STATEMENT OF WORK c. Sp
Page 155 and 156: APPENDIX B: STATEMENT OF WORK by Co
Page 157 and 158: APPENDIX B: STATEMENT OF WORK made
Page 159 and 160: APPENDIX B: STATEMENT OF WORK chang
Page 161 and 162: APPENDIX B: STATEMENT OF WORK All B
Page 163 and 164: APPENDIX B: STATEMENT OF WORK When
Page 165 and 166: APPENDIX B: STATEMENT OF WORK NO DE
Page 167 and 168: APPENDIX B: STATEMENT OF WORK stora
Page 169 and 170: APPENDIX C: SOW TECHNICAL EXHIBITS
Page 171 and 172: 1.0 PERFORMANCE REQUIREMENTS SUMMAR
Page 175 and 176: TECHNICAL EXHIBITS C-1 APPENDIX C:
Page 183 and 184: SOW TECHNICAL EXHIBITS C-5 APPENDIX
Page 187 and 188: 058 APPENDIX C: SOW TECHNICAL EXHIB
Page 193: COUNTY OF LOS ANGELES DEPARTMENT OF
show all

Case Record Storage and Retrieval Services RFP (Part I)

Create successful ePaper yourself

Delete template?

Save as template?