Case Record Storage and Retrieval Services RFP (Part I)

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APPENDIX A: SAMPLE CONTRACT Case Record for the same family. These situations result in more than one Case Record in storage and require that the Contractor pull the original case record(s) and band it together with any additional (duplicate) records and file the records together. The Inventory System must reflect that records have been combined in order to ensure future retrieval. 2.27 Fiscal Year The 12 month period beginning July 1st and ending the following June 30th. 2.28 GAIN Participants CalWORKs participants who are offered a wide range of services designed to help them transition from welfare dependence to employment. GAIN participants are an untapped pool of carefully screened, motivated individuals who are ready for employment and are willing to accept entry level positions which will give them work experience and the opportunity for advancement. 2.29 General Relief General Relief (GR) is a County-funded program that provides financial assistance to indigent adults who are ineligible for federal or State programs. An average GR case consists of one person, living alone, with no income or resources 2.30 Historical Boost Historical Boost records contains all the case information beginning with the initial applications (e.g., CalWORKs, GR, CalFresh) and includes any annual documents such as the PA 481 (Primary Language Designation forms). 2.31 General Relief (GR) Program A financial assistance program administered by the County for persons who are not eligible for federal or State assistance programs. The cost of this program is borne entirely by the County, and is reimbursable to the County when Participants are able to do so. CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 Page 66
APPENDIX A: SAMPLE CONTRACT 2.32 Late Delivery Late delivery occurs when: a. Any or all deliverables (e.g., Retrieved Case Records/Boxes and Management Information Reports) are not delivered to the requestor in accordance with the time periods set forth in the Contract. b. Any deliverables which are not delivered and found to be in error will not be considered delivered until the requestor has received the requested item. 2.33 LEADER 2.34 Lot An acronym for Los Angeles Eligibility Automated Determination, Evaluation and Reporting System, which has replaced other DPSS computer systems such as WISE and BITS. LEADER contains all necessary Case Record data, which results in a LEADER Paper Case Record much smaller than the previous DPSS Case Records. LEADER Case Numbers Alpha-numeric number assigned to records with the implementation of the LEADER system. LEGACY Case Numbers Numeric number assigned to records prior to the implementation of the LEADER system. “Case Number” in this Contract may refer both to LEADER and its corresponding Legacy Case Number in this Contract. The total number of service outputs in a surveillance period. 2.35 Multiple Closing Dates A Case Record with one or more closing dates within the same calendar year. 2.36 Multiple Separate Family Case Record Storage There may be multiple Separate Family Case Records (i.e., member(s) of the same family aided using the same sevendigit/character Case Number but with a different Separate Family number that could be any number between one and nine). All open CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 Page 67
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REQUEST FOR PROPOSALS FOR CASE RECO
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TABLE OF CONTENTS 2.10 Jury Service
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TABLE OF CONTENTS D-15 Charitable C
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GENERAL INFORMATION 1.0 GENERAL INF
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GENERAL INFORMATION ‣ Q: ‣ R: T
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GENERAL INFORMATION 1.10 Contact wi
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GENERAL INFORMATION record, with th
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GENERAL INFORMATION recommend to th
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GENERAL INFORMATION Angeles County.
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COUNTY POLICIES AND PROGRAMS and im
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APPENDIX A: SAMPLE CONTRACT 1. Pay
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APPENDIX A: SAMPLE CONTRACT • Pro
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APPENDIX A: SAMPLE CONTRACT IN WITN
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APPENDIX B: STATEMENT OF WORK TABLE
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APPENDIX B: STATEMENT OF WORK STATE
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APPENDIX B: STATEMENT OF WORK until
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APPENDIX B: STATEMENT OF WORK consi
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APPENDIX B: STATEMENT OF WORK 2.0 C
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APPENDIX B: STATEMENT OF WORK 2. Ab
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APPENDIX B: STATEMENT OF WORK • C
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APPENDIX B: STATEMENT OF WORK Syste
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APPENDIX B: STATEMENT OF WORK 4.2.4
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APPENDIX B: STATEMENT OF WORK c. Sp
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APPENDIX B: STATEMENT OF WORK by Co
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APPENDIX B: STATEMENT OF WORK made
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APPENDIX B: STATEMENT OF WORK All B
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APPENDIX B: STATEMENT OF WORK When
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APPENDIX B: STATEMENT OF WORK NO DE
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APPENDIX B: STATEMENT OF WORK stora
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APPENDIX C: SOW TECHNICAL EXHIBITS
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1.0 PERFORMANCE REQUIREMENTS SUMMAR
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TECHNICAL EXHIBITS C-1 APPENDIX C:
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SOW TECHNICAL EXHIBITS C-5 APPENDIX
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058 APPENDIX C: SOW TECHNICAL EXHIB
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COUNTY OF LOS ANGELES DEPARTMENT OF
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Case Record Storage and Retrieval Services RFP (Part I)

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