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Case Record Storage and Retrieval Services RFP (Part I)

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APPENDIX A: SAMPLE CONTRACT<br />

2.1 Acceptable Quality Level (AQL)<br />

A measure to express the allowable leeway or variance from a<br />

st<strong>and</strong>ard before County will reject a specific service. An AQL does<br />

not imply that Contractor may knowingly perform in a defective way.<br />

The AQL recognizes the fact of unintentional human error, <strong>and</strong> that<br />

less than St<strong>and</strong>ard performance may sometimes be unintentional.<br />

2.2 Board of Supervisors:<br />

2.3 Box<br />

The governing body of the County of Los Angeles.<br />

A st<strong>and</strong>ard record storage carton measuring 12 inches by 10 ½<br />

inches. Approximately 15 Legacy <strong>Case</strong> <strong>Record</strong>s (older case<br />

records can be filed in a st<strong>and</strong>ard storage carton, about 25<br />

LEADER <strong>Case</strong> <strong>Record</strong>s (newer case records) can be stored in a<br />

carton <strong>and</strong> approximately 54 Special Investigation <strong>Case</strong> <strong>Record</strong>s<br />

can be stored in a carton. A st<strong>and</strong>ard Box takes up 1.2 cubic feet.<br />

2.4 Budget<br />

The document that details the Contractor’s costs for providing<br />

services included in this Contract. Included in the Budget are the<br />

following:<br />

• Direct Costs - Payroll, Employee Benefits (Medical, Dental,<br />

Life Insurance), Payroll Taxes, Insurance (Real, Personal,<br />

etc., as required by the Contract), Supplies, Applicable Taxes<br />

<strong>and</strong> other (specified).<br />

• Indirect Costs - General Accounting/Bookkeeping,<br />

Management Overhead <strong>and</strong> other (specified).<br />

• Total Cost to Contract <strong>Services</strong> - The total cost to Direct <strong>and</strong><br />

Indirect Costs.<br />

2.5 Business Days<br />

Monday through Friday between the hours of 8:00 a.m. <strong>and</strong> 5:00<br />

p.m., excluding County Holidays.<br />

2.6 Calendar Day(s)<br />

All days of the week including Saturdays, Sundays <strong>and</strong> County<br />

Holidays.<br />

CASE RECORD STORAGE AND RETRIEVAL SERVICES (<strong>RFP</strong>) 2012 Page 61

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