Case Record Storage and Retrieval Services RFP (Part I)

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APPENDIX B: STATEMENT OF WORK Contractor is not required to provide services on County-recognized holidays. The CCA will provide a list of County holidays to Contractor at the time the Contract is approved, and at the beginning of each calendar year. Government Observations Federal, State, County and/or research personnel, in addition to DPSS Contracting staff, may observe performance, activities, or review documents required under this Contract at any time during normal working hours. However, these personnel may not unreasonably interfere with Contractor’s performance. CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 136
APPENDIX B: STATEMENT OF WORK 2.0 COUNTY FURNISHED ITEMS 2.1 Cultural Awareness/Sensitivity Training County will provide cultural awareness and sensitivity training materials to Contractor staff as appropriate. 2.2 Civil Rights Training County will provide Civil Rights training materials to Contractor staff as appropriate. 2.3 Child Abuse Training County will provide Child Abuse training materials to Contractor staff as appropriate. 2.4 Elder Abuse County will provide Elder Abuse training materials to Contractor staff as appropriate. 2.5 County Furnished Materials 2.5.1 County shall provide a list of County observed holidays. 2.5.2 County shall provide open and closed Case Records, Special Investigation Records, Boxes of IHSS Timesheets, Boxes of GR/NAFS OR GR/NACF Case Records/Documents, Boxes of Court/Audit Case Records and the boxes needed for ongoing storage of Case Records/Special Investigation Records. 2.5.3 County shall provide hiring guidelines for candidates with criminal convictions. 2.5.4 County shall provide the algorithm for conversion from Legacy to LEADER Case Number conversion. 2.6 Messenger Services for the Department of Children and Family Services The County Department of Children and Family Services (DCFS) will provide all pick-up and delivery services from Contractor’s site to DCFS sites, except that, if Case Records are stored in a remote location, Contractor shall deliver such archive Case Records from the remote location to the requesting DCFS office. CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 137
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REQUEST FOR PROPOSALS FOR CASE RECO
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TABLE OF CONTENTS 2.10 Jury Service
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TABLE OF CONTENTS D-15 Charitable C
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GENERAL INFORMATION 1.0 GENERAL INF
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GENERAL INFORMATION ‣ Q: ‣ R: T
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GENERAL INFORMATION 1.10 Contact wi
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GENERAL INFORMATION record, with th
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GENERAL INFORMATION recommend to th
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GENERAL INFORMATION Angeles County.
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COUNTY POLICIES AND PROGRAMS and im
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COUNTY POLICIES AND PROGRAMS 2.10.1
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COUNTY POLICIES AND PROGRAMS progra
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PROPOSAL SUBMISSION REQUIREMENTS 3.
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PROPOSAL SUBMISSION REQUIREMENTS
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PROPOSAL SUBMISSION REQUIREMENTS In
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SELECTION PROCESS AND EVALUATION CR
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APPENDIX A: SAMPLE CONTRACT RECITAL
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COUNTY OF LOS ANGELES DEPARTMENT OF
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Case Record Storage and Retrieval Services RFP (Part I)

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