Case Record Storage and Retrieval Services RFP (Part I)

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APPENDIX B: STATEMENT OF WORK General Relief/Non-Assistance Food Stamps or Non-Assistance CalFresh (NACF) .................................................................................................. 153 Case Records/Documents and Boxes of Court/Audit Cases .................. 157 4.5 Release of Stored Records/Documents .................................................. 157 4.6 Permanent Removal of Stored Records/Documents .............................. 158 4.7 Performance Outcome Measures ........................................................... 159 4.8 Contingency Plan for Work Stoppage ..................................................... 160 4.9 Monthly Management Report .................................................................. 160 4.10 Forms ..................................................................................................... 161 5.0 Green Initiative ............................................................................................... 162 CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 130
APPENDIX B: STATEMENT OF WORK STATEMENT OF WORK PREAMBLE The County of Los Angeles seeks to collaborate with its community partners to enhance the capacity of the health and human services system to improve the lives of children and families. These efforts require, as a fundamental expectation, that the County’s contracting partners share the County and community’s commitment to provide health and human services that support, achievement of the County’s Strategic Plan Mission, Values, Goals and performance outcomes. The County’s vision is to improve the quality of life in the County by providing responsive, efficient and high quality public services that promote the selfsufficiency, well-being and prosperity of individuals, families, business and communities. This philosophy of teamwork and collaboration is anchored in the County’s shared values of: 1) Accountability; 2) A Can-Do-Attitude; 3) Compassion; 4) Customer Orientation; 5) Integrity; 6) Leadership; 7) Professionalism; 8) Respect for Diversity; and 9) Responsiveness. These shared values are encompassed in the County Strategic Plan’s Goal 3) Integrated Service Delivery – maximize opportunities to measurably improve client and community outcomes and leverage resources through the continuous integration of health, community, and public safety services. This requires coordination, collaboration and integration of services across functional and jurisdictional boundaries, by and between County departments/agencies and community and contracting partners. CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 131
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REQUEST FOR PROPOSALS FOR CASE RECO
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TABLE OF CONTENTS 2.10 Jury Service
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TABLE OF CONTENTS D-15 Charitable C
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GENERAL INFORMATION 1.0 GENERAL INF
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GENERAL INFORMATION Angeles County.
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COUNTY POLICIES AND PROGRAMS and im
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COUNTY POLICIES AND PROGRAMS 2.10.1
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PROPOSAL SUBMISSION REQUIREMENTS 3.
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SELECTION PROCESS AND EVALUATION CR
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COUNTY OF LOS ANGELES DEPARTMENT OF
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Case Record Storage and Retrieval Services RFP (Part I)

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