Case Record Storage and Retrieval Services RFP (Part I)

More documents

Recommendations

Info

APPENDIX C: SOW TECHNICAL EXHIBITS TECHNICAL EXHIBITS C-1 (Page 4 of 9) 1.7 UNSATISFACTORY PERFORMANCE REMEDIES When Contractor performance does not conform to the requirements of the Contract, the County will have the option to apply the following nonperformance remedies: • Require the Contractor to implement a formal corrective action plan, subject to approval by the County. In the plan, the Contractor must include reasons for the unacceptable performance, specific steps to return performance to an acceptable level, and monitoring methods to prevent recurrence. • Require Contractor to implement a formal corrective action plan, subject to approval by County, for systematic, deliberate misrepresentations. This does not preclude County's right to terminate any resultant contract upon 30 days written notice with or without cause, as provided Sample Contract, Section 8.54, Termination for Convenience of this Contract. • Failure of Contractor to comply with or satisfy the request(s) for improvement of performance or to perform the neglected work specified within ten (10) business days shall constitute authorization for County to have the service(s) performed by others. The entire cost of such work performed by others because of Contractor's failure to perform said service(s), as determined by County, shall be credited to County on Contractor's future invoice. • Reduce, suspend or terminate this Contract for systematic, deliberate misrepresentations, or unacceptable levels of performance. . CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 168
TECHNICAL EXHIBITS C-1 APPENDIX C: SOW TECHNICAL EXHIBITS (Page 5 of 9) PERFORMANCE REQUIREMENTS SUMMARY CHART SOW TECHNICAL EXHIBIT C-1A REQUIRED SECTIONS PERFORMANCE INDICATOR STANDARDS ALLOWABLE DEVIATION FROM ACCEPTABL E QUALITY LEVEL (AQL) DEDUCTION FROM CONTRACT PRICE FOR EXCEEDING AQL/CREDIT AGAINST MONTHLY INVOICE PAYMENTS Quality Assurance Plan Standard Terms and Conditions, Section 8.23 Contractor maintains QC Plan, monitors and reviews records. QC Plan provided to CCA at Contract start-up, revisions provided as requested by CCA. File of QC and monitoring review records maintained and provided as requested by CCA. 0% $10 per day late, $10 per item deficient. Attachment A, Statement of Work, Section 1.3 and Section 1.4 Separate storage/tracking Attachment A, Statement of Work, Section 4.1.3 Separate storage and tracking maintained. Contractor stores DPSS records separately from other customers. Contractor stores and tracks in the following six categories and adds or deletes categories as directed by County: 1) Open Case Records, 2) Closed Case Records, 3) Special Investigation Records subdivided into negative and positive, 4) Boxes of GR/NAFS OR GR/NACF Case Records/Documents, 5) Boxes of IHSS Timesheets and 6) Boxes of Court/Audit Cases, separated by type. 0% $500 per month for integrated storage with other customers. $5 per case record or box not stored by category; $500 per month each month separate tracking not provided. CASE RECORD STORAGE AND RETRIEVAL SERVICES (RFP) 2012 169
Page 1 and 2:
REQUEST FOR PROPOSALS FOR CASE RECO
Page 3 and 4:
TABLE OF CONTENTS 2.10 Jury Service
Page 5 and 6:
TABLE OF CONTENTS D-15 Charitable C
Page 7 and 8:
GENERAL INFORMATION 1.0 GENERAL INF
Page 9 and 10:
GENERAL INFORMATION ‣ Q: ‣ R: T
Page 11 and 12:
GENERAL INFORMATION 1.10 Contact wi
Page 13 and 14:
GENERAL INFORMATION record, with th
Page 15 and 16:
GENERAL INFORMATION recommend to th
Page 17 and 18:
GENERAL INFORMATION Angeles County.
Page 19 and 20:
COUNTY POLICIES AND PROGRAMS and im
Page 21 and 22:
COUNTY POLICIES AND PROGRAMS 2.10.1
Page 23 and 24:
COUNTY POLICIES AND PROGRAMS progra
Page 25 and 26:
PROPOSAL SUBMISSION REQUIREMENTS 3.
Page 27 and 28:
PROPOSAL SUBMISSION REQUIREMENTS bu
Page 29 and 30:
PROPOSAL SUBMISSION REQUIREMENTS bo
Page 31 and 32:
PROPOSAL SUBMISSION REQUIREMENTS
Page 33 and 34:
Page 35 and 36:
PROPOSAL SUBMISSION REQUIREMENTS bu
Page 37 and 38:
PROPOSAL SUBMISSION REQUIREMENTS sh
Page 39 and 40:
PROPOSAL SUBMISSION REQUIREMENTS b.
Page 41 and 42:
PROPOSAL SUBMISSION REQUIREMENTS .5
Page 43 and 44:
PROPOSAL SUBMISSION REQUIREMENTS (A
Page 45 and 46:
Page 47 and 48:
Page 49 and 50:
PROPOSAL SUBMISSION REQUIREMENTS In
Page 51 and 52:
SELECTION PROCESS AND EVALUATION CR
Page 53 and 54:
Page 55 and 56:
Page 57 and 58:
APPENDIX A: SAMPLE CONTRACT RECITAL
Page 59 and 60:
APPENDIX A: SAMPLE CONTRACT 8.38 LI
Page 61 and 62:
APPENDIX A: SAMPLE CONTRACT STANDAR
Page 63 and 64:
APPENDIX A: SAMPLE CONTRACT PARTICI
Page 65 and 66:
APPENDIX A: SAMPLE CONTRACT 1.0 APP
Page 67 and 68:
APPENDIX A: SAMPLE CONTRACT 2.1 Acc
Page 69 and 70:
APPENDIX A: SAMPLE CONTRACT 2.11 Ca
Page 71 and 72:
APPENDIX A: SAMPLE CONTRACT 2.21 Co
Page 73 and 74:
APPENDIX A: SAMPLE CONTRACT 2.32 La
Page 75 and 76:
APPENDIX A: SAMPLE CONTRACT 2.41 Pi
Page 77 and 78:
APPENDIX A: SAMPLE CONTRACT for Cas
Page 79 and 80:
APPENDIX A: SAMPLE CONTRACT 5.0 CON
Page 81 and 82:
APPENDIX A: SAMPLE CONTRACT • Cou
Page 83 and 84:
APPENDIX A: SAMPLE CONTRACT 5.4.6 P
Page 85 and 86:
APPENDIX A: SAMPLE CONTRACT 6.2 Con
Page 87 and 88:
APPENDIX A: SAMPLE CONTRACT 7.5.3 C
Page 89 and 90:
APPENDIX A: SAMPLE CONTRACT breach
Page 91 and 92:
APPENDIX A: SAMPLE CONTRACT 8.7 Chi
Page 93 and 94:
APPENDIX A: SAMPLE CONTRACT 5. Stat
Page 95 and 96:
APPENDIX A: SAMPLE CONTRACT subcont
Page 97 and 98:
APPENDIX A: SAMPLE CONTRACT becomes
Page 99 and 100:
APPENDIX A: SAMPLE CONTRACT should
Page 101 and 102:
APPENDIX A: SAMPLE CONTRACT subject
Page 103 and 104:
APPENDIX A: SAMPLE CONTRACT 8.26.3
Page 105 and 106:
Page 107 and 108:
APPENDIX A: SAMPLE CONTRACT compens
Page 109 and 110:
APPENDIX A: SAMPLE CONTRACT entrust
Page 111 and 112:
Page 113 and 114:
Page 115 and 116:
APPENDIX A: SAMPLE CONTRACT Contrac
Page 117 and 118:
APPENDIX A: SAMPLE CONTRACT 8.43 No
Page 119 and 120:
APPENDIX A: SAMPLE CONTRACT • Dur
Page 121 and 122:
APPENDIX A: SAMPLE CONTRACT request
Page 123 and 124: APPENDIX A: SAMPLE CONTRACT not hav
Page 125 and 126: APPENDIX A: SAMPLE CONTRACT 8.56.2
Page 127 and 128: APPENDIX A: SAMPLE CONTRACT 8.63 Wa
Page 129 and 130: APPENDIX A: SAMPLE CONTRACT 1. Pay
Page 131 and 132: APPENDIX A: SAMPLE CONTRACT • Pro
Page 133 and 134: APPENDIX A: SAMPLE CONTRACT IN WITN
Page 135 and 136: APPENDIX B: STATEMENT OF WORK TABLE
Page 137 and 138: APPENDIX B: STATEMENT OF WORK STATE
Page 139 and 140: APPENDIX B: STATEMENT OF WORK until
Page 141 and 142: APPENDIX B: STATEMENT OF WORK consi
Page 143 and 144: APPENDIX B: STATEMENT OF WORK 2.0 C
Page 145 and 146: APPENDIX B: STATEMENT OF WORK 2. Ab
Page 147 and 148: APPENDIX B: STATEMENT OF WORK • C
Page 149 and 150: APPENDIX B: STATEMENT OF WORK Syste
Page 151 and 152: APPENDIX B: STATEMENT OF WORK 4.2.4
Page 153 and 154: APPENDIX B: STATEMENT OF WORK c. Sp
Page 155 and 156: APPENDIX B: STATEMENT OF WORK by Co
Page 157 and 158: APPENDIX B: STATEMENT OF WORK made
Page 159 and 160: APPENDIX B: STATEMENT OF WORK chang
Page 161 and 162: APPENDIX B: STATEMENT OF WORK All B
Page 163 and 164: APPENDIX B: STATEMENT OF WORK When
Page 165 and 166: APPENDIX B: STATEMENT OF WORK NO DE
Page 167 and 168: APPENDIX B: STATEMENT OF WORK stora
Page 169 and 170: APPENDIX C: SOW TECHNICAL EXHIBITS
Page 171 and 172: 1.0 PERFORMANCE REQUIREMENTS SUMMAR
Page 173: APPENDIX C: SOW TECHNICAL EXHIBITS
Page 177 and 178: TECHNICAL EXHIBITS C-1 APPENDIX C:
Page 183 and 184: SOW TECHNICAL EXHIBITS C-5 APPENDIX
Page 187 and 188: 058 APPENDIX C: SOW TECHNICAL EXHIB
Page 193: COUNTY OF LOS ANGELES DEPARTMENT OF
show all

Case Record Storage and Retrieval Services RFP (Part I)

Create successful ePaper yourself

Delete template?

Save as template?