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Case Record Storage and Retrieval Services RFP (Part I)

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APPENDIX B: STATEMENT OF WORK<br />

3.0 CONTRACTOR FURNISHED ITEMS<br />

Contractor shall furnish all personnel, equipment <strong>and</strong> supplies (with<br />

exception of Boxes provided by County under Statement of Work,<br />

Subsection 2.5.2, County Furnished Materials) to perform all services<br />

required by this Contract <strong>and</strong> shall adhere to all requirements imposed on<br />

Contractor by this Contract.<br />

3.1 Personnel<br />

3.1.1 Contractor shall provide all personnel, including supervisory <strong>and</strong><br />

administrative staff to execute all terms of this Contract.<br />

3.1.2 For three months prior to the expiration or cancellation of this<br />

Contract, Contractor shall provide, without additional cost to<br />

County, the normal services of the Contractor’s Contract Manager,<br />

Quality Control lead person <strong>and</strong>/or supervisors to ensure a smooth<br />

transition from Contractor provided services back to County or<br />

another Contractor. (See Sample Contract, St<strong>and</strong>ard Terms <strong>and</strong><br />

Conditions, Section 8.0, <strong>and</strong> Subsection 8.10, Completion of<br />

Contract).<br />

3.1.3 Contractor shall conduct, at no cost to County, criminal background<br />

checks to ensure all Contractor employees working on this contract<br />

has no convictions for the following offenses:<br />

• Blackmail;<br />

• Bribery;<br />

• Burglary;<br />

• Crimes Against Children <strong>and</strong> Elders;<br />

• Embezzlement, including theft of public funds;<br />

• Extortion;<br />

• Falsification of Financial Statements <strong>and</strong>/or Public <strong>Record</strong>s;<br />

• Forgery;<br />

• Gr<strong>and</strong> Theft;<br />

• Mass Murder;<br />

• Rape, including Sexual Battery;<br />

• Robbery;<br />

• Sale of Narcotics <strong>and</strong>/or Dangerous Drugs (includes intent to<br />

sell); <strong>and</strong><br />

• Welfare fraud<br />

3.1.4 Contractor shall ensure messengers provided for pick-up <strong>and</strong><br />

delivery services, <strong>and</strong> personnel who directly interact with County<br />

employees, shall at a minimum, be:<br />

1. Able to fluently read, write, speak <strong>and</strong> underst<strong>and</strong> English;<br />

CASE RECORD STORAGE AND RETRIEVAL SERVICES (<strong>RFP</strong>) 2012 138

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