FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

Human Resources
Overview
Human Resources Administration – Directs the Authority's initiatives toward adding
value and being responsive to the demands of a dynamic business environment. The
principal areas of focus are: employee programs, quality internal customer service,
organization effectiveness, training, compliance with policies and procedures and the
development of initiatives that promote our vision, mission and goals.
Employee Services – Administers the employee benefits programs, including medical,
dental, prescription, life insurance, long term disability, supplemental insurance, COBRA,
pension, deferred compensation, supplemental voluntary benefits and flexible benefits,
compensation, and Medical Department services including employee assistance
program, absence management, wellness, drug testing, salary compensation, and
Human Resources Information System (HRIS).
Recruitment and Talent Management – Directs the recruitment, hiring, testing,
transferring and retention of a diverse workforce including union and management
employees.
Equal Employment Opportunity/Affirmative Action/Employee Relations –
Implements and promotes the Authority’s EEO/AA Program to address the needs of an
increasingly diverse workplace. Ensures compliance with applicable policies,
employment laws and regulations to prevent discrimination and harassment and
investigates complaints filed internally and externally. Handles a wide variety of
employee relations and monitors the Authority’s Performance Improvement Plan.
Operations Training and Management Development – Provides training and
development programs to reinforce high performance. Teaches new skills and retrains
employees as required to ensure a comprehensive understanding of regulations,
procedures, policies and skills to provide quality customer service in a safe environment.
Prepare a customer-focused, multigenerational workforce to assume critical roles and
responsibilities in the organization.
SEPTA Fiscal Year 2012 Operating Budget 113