FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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Introduction and SEPTA Profile SEPTA Ridership and Operating Statistics In Fiscal Year 2011, SEPTA has experienced ridership growth across all divisions. Compared to Fiscal Year 2010, average daily passengers (linked) increased by 4.1% in the City Transit Division, 3.1% in Suburban Transit (Victory and Frontier Divisions) and 1.0% on the regional railroad lines. In FY 2011, Total Ridership reached its highest level in twenty two years. SEPTA Operating Facts SEPTA 2011 Statistics At a Glance Annual Unlinked Trips 334 Million Annual Passenger Miles 1.45 Billion Annual Vehicle Revenue Miles 89.5 Million Revenue Vehicles 2,750 Fixed Routes 144 Stations 280 Number of Bus /Trolley Stops 13,224 SEPTA Passengers The exhibits in this section serve to illustrate the typical SEPTA customer. The demographic data was recorded and compiled as part of the SEPTA 2010 Customer Satisfaction Survey. This survey was conducted between November 24, 2010 and December 29, 2010. During the survey period, 1,412 interviews were completed. Only persons aged 18 or older were interviewed during this process and all the exhibits represent SEPTA adult passengers. Methodology • Conducted Phone Survey from November 24, 2010 to December 29, 2010 ‣ Random digit dialing across the region ‣ 5,053 Intercepts • Interviewed 1,412 people, 1,009 riders and 403 non-riders • Completed 2,659 sets of questions for riders and non-riders • Organized survey questions around the 4Cs: Communications, Cleanliness, Courtesy and Convenience. SEPTA Fiscal Year 2012 Operating Budget 5
Introduction and SEPTA Profile SEPTA Fiscal Year 2012 Operating Budget 6
Page 2 and 3: The Government Finance Officers Ass
Page 4 and 5: SEPTA Fiscal Year 2012 Operating Bu
Page 8 and 9: Southeastern Pennsylvania Transport
Page 10 and 11: Introduction and SEPTA Profile SEPT
Page 12 and 13: Introduction and SEPTA Profile Popu
Page 16 and 17: Introduction and SEPTA Profile SEPT
Page 18 and 19: Summary of Assumptions This documen
Page 20 and 21: FINANCIAL PLANNING POLICIES Financi
Page 22 and 23: EXPENDITURE POLICIES Financial and
Page 24 and 25: Financial and Budgetary Policies Ca
Page 26 and 27: Financial and Budgetary Policies Fu
Page 28 and 29: Annual Budget Process Fiscal Year 2
Page 30 and 31: Organizational Structure The Pennsy
Page 32 and 33: Operating and Staff Departments FIN
Page 34 and 35: Fiscal Years 2010 and 2011 Actual a
Page 40 and 41: Financial Projections With the pass
Page 42 and 43: Operating Revenue SEPTA receives re
Page 44 and 45: Operating Revenue $10 Investmentt I
Page 46 and 47: Subsidy Introduction Total subsidie
Page 48 and 49: Subsidy In addition, the operating
Page 50 and 51: Fiscal Year 2012 Operating Budget C
Page 52 and 53: Local Subsidies City Regional Total
Page 54 and 55: Expense Assumptions LABOR & BENEFIT
Page 56 and 57: Expense Assumptions SEPTA Fiscal Ye
Page 60 and 61: Allocation By Division - Fiscal Yea
Page 62 and 63: Detail of Expenses - Fiscal Year 20
Page 64 and 65:
Headcount Authorization Cause of Ch
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Fiscal Year 2012 Headcount Authoriz
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Corporate Staff SEPTA Fiscal Year 2
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Corporate Staff HEADCOUNT OPERATING
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Corporate Staff Improve Customer an
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Operations Overview The Operations
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Operations HEADCOUNT OPERATING HEAD
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Operations SURFACE TRANSPORTATION P
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Operations LABOR RELATIONS Principa
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Operations Automotive Vehicle Maint
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Operations ‣ Achieve and maintain
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Audit and Investigative Services Ov
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Audit and Investigative Services EX
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Business Services Division SEPTA Fi
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Business Services Information Techn
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Business Services EXPENSES Amounts
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Business Services DIVISIONAL GOALS
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Customer Service and Advocacy Overv
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Customer Service and Advocacy HEADC
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Customer Service and Advocacy Graph
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Engineering, Maintenance and Constr
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Finance and Planning Division SEPTA
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Finance and Planning Accounting Cap
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Finance and Planning EXPENSES Amoun
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REVENUE, RIDERSHIP AND SALES Financ
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Finance and Planning DIVISIONAL GOA
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Human Resources Overview Human Reso
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Human Resources HEADCOUNT OPERATING
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Human Resources Project Management
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Legal Division SEPTA Fiscal Year 20
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Legal HEADCOUNT OPERATING HEADS A B
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Legal DIVISONAL GOALS AND BUSINESS
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Public and Government Affairs Overv
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Public and Government Affairs HEADC
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Public and Government Affairs Feder
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Public and Operational Safety Divis
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Public and Operatio nal Safety Clai
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Public and Operational Safety EXPEN
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Public and Operational Safety DIVIS
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Fringe Benefits Fringe benefits are
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Non-Departmental Expense Amtrak ADA
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Job Access and Reverse Commute Prog
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Operating Goals and Performance Eva
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Improving Our System Capital Improv
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Capital Improvement Program Capital
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Capital Improvement Program Infrast
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Capital Improvement Program Paratra
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Capital Improvement Program System
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Glossary of Acronyms A ADA - The Am
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Glossary of Acronyms P PCC Car - Pr
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Glossary Americans with Disabilitie
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Glossary E Enterprise Funds - Funds
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Glossary L Leases and Rentals - The
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Glossary currently consists of thre
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FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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