FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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Human Resources Overview Human Resources Administration – Directs the Authority's initiatives toward adding value and being responsive to the demands of a dynamic business environment. The principal areas of focus are: employee programs, quality internal customer service, organization effectiveness, training, compliance with policies and procedures and the development of initiatives that promote our vision, mission and goals. Employee Services – Administers the employee benefits programs, including medical, dental, prescription, life insurance, long term disability, supplemental insurance, COBRA, pension, deferred compensation, supplemental voluntary benefits and flexible benefits, compensation, and Medical Department services including employee assistance program, absence management, wellness, drug testing, salary compensation, and Human Resources Information System (HRIS). Recruitment and Talent Management – Directs the recruitment, hiring, testing, transferring and retention of a diverse workforce including union and management employees. Equal Employment Opportunity/Affirmative Action/Employee Relations – Implements and promotes the Authority’s EEO/AA Program to address the needs of an increasingly diverse workplace. Ensures compliance with applicable policies, employment laws and regulations to prevent discrimination and harassment and investigates complaints filed internally and externally. Handles a wide variety of employee relations and monitors the Authority’s Performance Improvement Plan. Operations Training and Management Development – Provides training and development programs to reinforce high performance. Teaches new skills and retrains employees as required to ensure a comprehensive understanding of regulations, procedures, policies and skills to provide quality customer service in a safe environment. Prepare a customer-focused, multigenerational workforce to assume critical roles and responsibilities in the organization. SEPTA Fiscal Year 2012 Operating Budget 113
Human Resources Employee Services Assistant General Manager Human Resources Human Resources Administra ation Equal Employment Opportunity/Affirmative Action and Employee Relations Operations Training & Management Development Recruitment and Talent Management SEPTA Fiscal Year 2012 Operating Budget 114
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The Government Finance Officers Ass
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SEPTA Fiscal Year 2012 Operating Bu
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Southeastern Pennsylvania Transport
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Introduction and SEPTA Profile SEPT
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Introduction and SEPTA Profile Popu
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Summary of Assumptions This documen
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FINANCIAL PLANNING POLICIES Financi
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EXPENDITURE POLICIES Financial and
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Financial and Budgetary Policies Ca
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Financial and Budgetary Policies Fu
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Annual Budget Process Fiscal Year 2
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Organizational Structure The Pennsy
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Operating and Staff Departments FIN
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Fiscal Years 2010 and 2011 Actual a
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Financial Projections With the pass
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Operating Revenue SEPTA receives re
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Operating Revenue $10 Investmentt I
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Subsidy Introduction Total subsidie
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Subsidy In addition, the operating
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Fiscal Year 2012 Operating Budget C
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Local Subsidies City Regional Total
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Expense Assumptions LABOR & BENEFIT
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Expense Assumptions SEPTA Fiscal Ye
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Allocation By Division - Fiscal Yea
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Detail of Expenses - Fiscal Year 20
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Headcount Authorization Cause of Ch
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Fiscal Year 2012 Headcount Authoriz
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Corporate Staff SEPTA Fiscal Year 2
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Corporate Staff HEADCOUNT OPERATING
Page 72 and 73: Corporate Staff Improve Customer an
Page 74 and 75: Operations Overview The Operations
Page 76 and 77: Operations HEADCOUNT OPERATING HEAD
Page 78 and 79: Operations SURFACE TRANSPORTATION P
Page 80 and 81: Operations LABOR RELATIONS Principa
Page 82 and 83: Operations Automotive Vehicle Maint
Page 84 and 85: Operations ‣ Achieve and maintain
Page 86 and 87: Audit and Investigative Services Ov
Page 88 and 89: Audit and Investigative Services EX
Page 90 and 91: Business Services Division SEPTA Fi
Page 92 and 93: Business Services Information Techn
Page 94 and 95: Business Services EXPENSES Amounts
Page 96 and 97: Business Services DIVISIONAL GOALS
Page 98 and 99: Customer Service and Advocacy Overv
Page 100 and 101: Customer Service and Advocacy HEADC
Page 102 and 103: Customer Service and Advocacy Graph
Page 104 and 105: Engineering, Maintenance and Constr
Page 112 and 113: Finance and Planning Division SEPTA
Page 114 and 115: Finance and Planning Accounting Cap
Page 116 and 117: Finance and Planning EXPENSES Amoun
Page 118 and 119: REVENUE, RIDERSHIP AND SALES Financ
Page 120 and 121: Finance and Planning DIVISIONAL GOA
Page 124 and 125: Human Resources HEADCOUNT OPERATING
Page 126 and 127: Human Resources Project Management
Page 128 and 129: Legal Division SEPTA Fiscal Year 20
Page 130 and 131: Legal HEADCOUNT OPERATING HEADS A B
Page 132 and 133: Legal DIVISONAL GOALS AND BUSINESS
Page 134 and 135: Public and Government Affairs Overv
Page 136 and 137: Public and Government Affairs HEADC
Page 138 and 139: Public and Government Affairs Feder
Page 140 and 141: Public and Operational Safety Divis
Page 142 and 143: Public and Operatio nal Safety Clai
Page 144 and 145: Public and Operational Safety EXPEN
Page 146 and 147: Public and Operational Safety DIVIS
Page 148 and 149: Fringe Benefits Fringe benefits are
Page 150 and 151: Non-Departmental Expense Amtrak ADA
Page 152 and 153: Job Access and Reverse Commute Prog
Page 154 and 155: Operating Goals and Performance Eva
Page 164 and 165: Improving Our System Capital Improv
Page 166 and 167: Capital Improvement Program Capital
Page 168 and 169: Capital Improvement Program Infrast
Page 170 and 171: Capital Improvement Program Paratra
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Capital Improvement Program System
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Glossary of Acronyms A ADA - The Am
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Glossary of Acronyms P PCC Car - Pr
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Glossary Americans with Disabilitie
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Glossary E Enterprise Funds - Funds
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Glossary L Leases and Rentals - The
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Glossary currently consists of thre
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FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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