FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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Operations ‣ Achieve and maintain full patrol officer staffing levels ‣ Use federal grant funds to implement additional Visible Intermodal Protection and Response (VIPR) ‣ Continue participation with local, state and federal agencies in the regional intelligence sharing program to combat terrorism and crime • Improve Productivity and Cost Effectiveness ‣ Continue efforts to reduce missed trips, annulments and passenger pass-ups ‣ Achieve system-wide on-time performance (OTP) goals ‣ Maintain completed-trip/scheduled-trip goal for CCT services ‣ Maintain zero-trip denials for ADA rides ‣ Implement reorganization of CCT in order to take full advantage of new communication technologies ‣ Continue the installation of the railroad automated crew management system ‣ Achieve scheduled preventive maintenance inspection and cleaning goals ‣ Meet vehicle overhaul (VOH) production goals for all fleets ‣ Develop new job standards to improve productivity ‣ Meet all departmental mean distance between failures (MDBF) goals ‣ Continue efforts towards crime prevention system-wide ‣ Complete the scanning program project with IT and continue to process all existing hard copy documents ‣ Ensure the best utilization of manpower resources, paying particular attention to scheduled and unscheduled lost time and overtime • Support Capital Improvement Projects ‣ Complete cutovers of new signal projects for the Doylestown Line ‣ Finalize the implementation of the Smart Station project with the goal of safer service and more passenger information ‣ Coordinate track outages associated with Federal Economic Stimulus projects while maintaining service ‣ Participate in the development of Positive Train Control ‣ Finalize the implementation of the new CCT communication system ‣ Participate actively in Transit First program initiatives by establishing a cooperative partnership with the City, focusing on operational issues which have an immediate impact on day-to-day issues while redefining the future of transit in Philadelphia • Improve Employee Satisfaction and Develop a Highly Qualified Staff ‣ Continue efforts working with Human Resources and the General Manager’s Team in the development and evaluation of a social skills coaching and assessment program ‣ Continue efforts to improve the first level supervisory training and customer service training for operators ‣ Develop subordinates for future needs of the organization through increased responsibilities, accountability, management training classes, and mentoring ‣ Develop succession plans SEPTA Fiscal Year 2012 Operating Budget 75
Audit and Investigative Services Division SEPTA Fiscal Year 2012 Operating Budget 76
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The Government Finance Officers Ass
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SEPTA Fiscal Year 2012 Operating Bu
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SEPTA Fiscal Year 2012 Operating Bu
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Southeastern Pennsylvania Transport
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Introduction and SEPTA Profile SEPT
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Introduction and SEPTA Profile Popu
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Summary of Assumptions This documen
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FINANCIAL PLANNING POLICIES Financi
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EXPENDITURE POLICIES Financial and
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Financial and Budgetary Policies Ca
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Financial and Budgetary Policies Fu
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Annual Budget Process Fiscal Year 2
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Organizational Structure The Pennsy
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Operating and Staff Departments FIN
Page 34 and 35: Fiscal Years 2010 and 2011 Actual a
Page 40 and 41: Financial Projections With the pass
Page 42 and 43: Operating Revenue SEPTA receives re
Page 44 and 45: Operating Revenue $10 Investmentt I
Page 46 and 47: Subsidy Introduction Total subsidie
Page 48 and 49: Subsidy In addition, the operating
Page 50 and 51: Fiscal Year 2012 Operating Budget C
Page 52 and 53: Local Subsidies City Regional Total
Page 54 and 55: Expense Assumptions LABOR & BENEFIT
Page 56 and 57: Expense Assumptions SEPTA Fiscal Ye
Page 58 and 59: SEPTA Fiscal Year 2012 Operating Bu
Page 60 and 61: Allocation By Division - Fiscal Yea
Page 62 and 63: Detail of Expenses - Fiscal Year 20
Page 64 and 65: Headcount Authorization Cause of Ch
Page 66 and 67: Fiscal Year 2012 Headcount Authoriz
Page 68 and 69: Corporate Staff SEPTA Fiscal Year 2
Page 70 and 71: Corporate Staff HEADCOUNT OPERATING
Page 72 and 73: Corporate Staff Improve Customer an
Page 74 and 75: Operations Overview The Operations
Page 76 and 77: Operations HEADCOUNT OPERATING HEAD
Page 78 and 79: Operations SURFACE TRANSPORTATION P
Page 80 and 81: Operations LABOR RELATIONS Principa
Page 82 and 83: Operations Automotive Vehicle Maint
Page 86 and 87: Audit and Investigative Services Ov
Page 88 and 89: Audit and Investigative Services EX
Page 90 and 91: Business Services Division SEPTA Fi
Page 92 and 93: Business Services Information Techn
Page 94 and 95: Business Services EXPENSES Amounts
Page 96 and 97: Business Services DIVISIONAL GOALS
Page 98 and 99: Customer Service and Advocacy Overv
Page 100 and 101: Customer Service and Advocacy HEADC
Page 102 and 103: Customer Service and Advocacy Graph
Page 104 and 105: Engineering, Maintenance and Constr
Page 112 and 113: Finance and Planning Division SEPTA
Page 114 and 115: Finance and Planning Accounting Cap
Page 116 and 117: Finance and Planning EXPENSES Amoun
Page 118 and 119: REVENUE, RIDERSHIP AND SALES Financ
Page 120 and 121: Finance and Planning DIVISIONAL GOA
Page 122 and 123: Human Resources Overview Human Reso
Page 124 and 125: Human Resources HEADCOUNT OPERATING
Page 126 and 127: Human Resources Project Management
Page 128 and 129: Legal Division SEPTA Fiscal Year 20
Page 130 and 131: Legal HEADCOUNT OPERATING HEADS A B
Page 132 and 133: Legal DIVISONAL GOALS AND BUSINESS
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Public and Government Affairs Overv
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Public and Government Affairs HEADC
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Public and Government Affairs Feder
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Public and Operational Safety Divis
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Public and Operatio nal Safety Clai
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Public and Operational Safety EXPEN
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Public and Operational Safety DIVIS
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Fringe Benefits Fringe benefits are
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Non-Departmental Expense Amtrak ADA
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Job Access and Reverse Commute Prog
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Operating Goals and Performance Eva
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Improving Our System Capital Improv
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Capital Improvement Program Capital
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Capital Improvement Program Infrast
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Capital Improvement Program Paratra
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Capital Improvement Program System
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Glossary of Acronyms A ADA - The Am
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Glossary of Acronyms P PCC Car - Pr
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Glossary Americans with Disabilitie
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Glossary E Enterprise Funds - Funds
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Glossary L Leases and Rentals - The
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Glossary currently consists of thre
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FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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