FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

Operations
CUSTOMIZED COMMUNITY TRANSPORTATION (CCT)
Principal Responsibilities
Customized Community Transportation (CCT) is responsible for the operation of
SEPTA’s two demand response services, ADA Paratransit and Shared Ride Program
transportation. This full service operation, from advance reservations and customer
service to shared trip completion, operates under the name “CCT Connect”. It
coordinates development of Requests for Proposals to contract for private operation
of new services and provides for the efficient administration of existing contract carrier
operations.
CCT coordinates SEPTA’s compliance with the Americans with Disabilities Act (ADA)
as it pertains to service, equipment and facilities, advising other operating
departments on implementing accessible fixed-route service and facility
improvements. It serves as liaison between other SEPTA divisions and the SEPTA
Advisory Committee for Accessible Transportation (SAC).
CCT also oversees the Authority’s customized small bus operations and publicprivate
partnerships via its Contract Operations Department.
CCT Connect
ADA Services - Provides advance-reservation, ride-sharing paratransit service for
eligible disabled riders in Bucks, Chester, Delaware, Montgomery and Philadelphia
counties.
Shared Ride Program (SRP) - Provides advance-reservation, ride-sharing
transportation for Philadelphia County riders age 65 and older, regardless of income
or disability status.
Contract Operations
Breeze - Operates SEPTA's small bus service known as the Horsham "Breeze". This
service provides transportation designed to meet the needs of employers in SEPTA's
suburban service area.
LUCY - Operates a fixed route bus loop in the University City area of West
Philadelphia. The service is funded by subsidies from the University City District and
operates weekdays between 7:00 a.m. and 7:00 p.m.
Cornwells Heights Shuttle - Operates a small bus shuttle within the 1,600-space
park-and-ride lot at Cornwells Heights train station.
Contracted Services - Provides management oversight and compliance of contracts
between SEPTA and third party providers of fixed route services (Routes 204, 205,
306 and 314).
SEPTA Fiscal Year 2012 Operating Budget 70