FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa
FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa
FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa
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Operations<br />
‣ Achieve <strong>and</strong> maintain full patrol officer staffing levels<br />
‣ Use federal grant funds to implement additional Visible Intermodal Protection<br />
<strong>and</strong> Response (VIPR)<br />
‣ Continue participation with local, state <strong>and</strong> federal agencies in the regional<br />
intelligence sharing program to combat terrorism <strong>and</strong> crime<br />
• Improve Productivity <strong>and</strong> Cost Effectiveness<br />
‣ Continue efforts to reduce missed trips, annulments <strong>and</strong> passenger pass-ups<br />
‣ Achieve system-wide on-time performance (OTP) goals<br />
‣ Maintain completed-trip/scheduled-trip goal for CCT services<br />
‣ Maintain zero-trip denials for ADA rides<br />
‣ Implement reorganization of CCT in order to take full advantage of new<br />
communication technologies<br />
‣ Continue the installation of the railroad automated crew management system<br />
‣ Achieve scheduled preventive maintenance inspection <strong>and</strong> cleaning goals<br />
‣ Meet vehicle overhaul (VOH) production goals for all fleets<br />
‣ Develop new job st<strong>and</strong>ards to improve productivity<br />
‣ Meet all departmental mean distance between failures (MDBF) goals<br />
‣ Continue efforts towards crime prevention system-wide<br />
‣ Complete the scanning program project with IT <strong>and</strong> continue to process all<br />
existing hard copy documents<br />
‣ Ensure the best utilization of manpower resources, paying particular attention<br />
to scheduled <strong>and</strong> unscheduled lost time <strong>and</strong> overtime<br />
• Support Capital Improvement Projects<br />
‣ Complete cutovers of new signal projects for the Doylestown Line<br />
‣ Finalize the implementation of the Smart Station project with the goal of safer<br />
service <strong>and</strong> more passenger information<br />
‣ Coordinate track outages associated with Federal Economic Stimulus projects<br />
while maintaining service<br />
‣ Participate in the development of Positive Train Control<br />
‣ Finalize the implementation of the new CCT communication system<br />
‣ Participate actively in Transit First program initiatives by establishing a<br />
cooperative partnership with the City, focusing on operational issues which<br />
have an immediate impact on day-to-day issues while redefining the future of<br />
transit in Philadelphia<br />
• Improve Employee Satisfaction <strong>and</strong> Develop a Highly Qualified Staff<br />
‣ Continue efforts working with Human Resources <strong>and</strong> the General Manager’s<br />
Team in the development <strong>and</strong> evaluation of a social skills coaching <strong>and</strong><br />
assessment program<br />
‣ Continue efforts to improve the first level supervisory training <strong>and</strong> customer<br />
service training for operators<br />
‣ Develop subordinates for future needs of the organization through increased<br />
responsibilities, accountability, management training classes, <strong>and</strong> mentoring<br />
‣ Develop succession plans<br />
SEPTA Fiscal Year <strong>2012</strong> <strong>Operating</strong> <strong>Budget</strong> 75
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