FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa
FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa
FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa
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Southeastern Pennsylvania Transportation Authority<br />
Fiscal Year <strong>2012</strong> <strong>Operating</strong> <strong>Budget</strong><br />
Table of Contents<br />
XI.<br />
Interdepartmental<br />
Fringe Benefit Expense ................................................................................................... 139<br />
Non-Departmental Expense ............................................................................................ 141<br />
Customized Community Transportation ......................................................................... 142<br />
Job Access <strong>and</strong> Reverse Commute Program .................................................................. 143<br />
Other <strong>Operating</strong> Expenses .............................................................................................. 144<br />
XII. <strong>Operating</strong> Goals <strong>and</strong> Performance Measures<br />
<strong>Operating</strong> Goals Introduction ......................................................................................... 145<br />
Safety Goals .................................................................................................................... 146<br />
Customer Satisfaction ..................................................................................................... 148<br />
<strong>Financial</strong> Performance .................................................................................................... 149<br />
Staffing Ratios ................................................................................................................ 150<br />
Productivity Goals <strong>and</strong> Measures ................................................................................... 151<br />
XIII. Capital Improvement Program<br />
Capital <strong>Budget</strong> – Fiscal Year <strong>2012</strong> <strong>Budget</strong> ..................................................................... 155<br />
Appendix A - Glossary of Acronyms<br />
Appendix B - Glossary<br />
SEPTA Fiscal Year <strong>2012</strong> <strong>Operating</strong> <strong>Budget</strong><br />
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