FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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Operating Goals and Performance Evaluation Measures FINANCIAL PERFORMANCE Fiscal Indicators Indicators of the fiscal status of a transportation authority are commonly employed throughout the industry to assess financial position. These indicators are influenced by many factors, including overall operating subsidy funding, fare policy, route structure, cost recovery policy, condition of infrastructure, availability of sufficient capital funding, etc. For Fiscal Year 2012, the following fiscal measures will be monitored: Operating Cost Per Passenger The Authority proposes to provide a cost not to exceed $3.68 per unlinked passenger trip. Operating Subsidy Per Passenger The Authority proposes to provide overall service operating subsidy not to exceed $2.21 per unlinked passenger trip. Cost Per Vehicle Mile The Authority proposes to achieve an average cost for delivery of service not to exceed $14.34 per vehicle mile. ROUTE UTILIZATION Route utilization is a measure of service performance on a route-by-route basis. The standards SEPTA has adopted are summarized below. City Transit Division To assess utilization, each route is measured for three key criteria: • Fully allocated cost • Total passenger revenue (calculated at CTD average fare) • Operating Ratio (passenger revenue divided by fully allocated cost) SEPTA's “City Transit Division Service Standards and Process” contains the details to apply these standards first adopted by the SEPTA Board in April 1995 and amended in March 2007. If a route performs below 60% of the City Transit Division average route operating ratio, then corrective actions begin. Fiscal 2010’s financial results were approved for action in Fiscal Year 2012. City Transit Division’s average was 34.0% and the substandard performance mark was 20%. Suburban Transit Division (Victory and Frontier Divisions) Each route is measured for three important criteria: • Fully allocated costs • Total passenger revenue (calculated at the appropriate Victory or Frontier District average fare) • Operating ratio (passenger revenue divided by fully allocated costs) SEPTA Fiscal Year 2012 Operating Budget 149
Operating Goals and Performance Evaluation Measures A minimum operating ratio standard for a route is set at 60% of the average Suburban Transit combined operating ratio. This includes Victory and Frontier operations. All routes are reviewed annually. SEPTA’s “Suburban Transit Division Service Standards and Process” contains the details for application of the standards adopted by the SEPTA Board in March of 2007 and is now comparable to other SEPTA divisions. Fiscal 2010’s financial results were approved for action in Fiscal Year 2012. Suburban Transit Division’s average was 22.7% and the substandard performance mark was 13%. Regional Rail Division Each railroad branch is measured annually as to its economic performance. The criteria for measurement are: • Fully allocated costs • Total revenue • Operating ratio (revenue divided by fully allocated costs) A minimum operating ratio standard for a branch is set at 60% of the total Regional Rail Division’s operating ratio. SEPTA’s “Regional Rail Service Standards and Process” contains the details of the application for the standards adopted by the SEPTA Board in March 2007 and is now comparable to other SEPTA divisions. Fiscal 2010’s financial results were approved for action in Fiscal Year 2012. Railroad Division’s average was 45% and the substandard performance mark was 27%. STAFFING RATIOS Staffing Ratios Staffing ratios are one measure of employee effectiveness. These ratios are influenced by many factors, including the types and modes of service operated, the amount of work handled by outside contractors, local environment and operating conditions, area served, as well as the condition of the physical plant and vehicles. Operating Employees Ratio to Administrative Employees The Fiscal Year 2012 goal will continue as one administrative employee for every 20 operating employees at the proposed expense level of $1.23 billion. In computing this ratio, operating employees include all employees contained within the Operations Division as well as employees involved in fare media sales and distribution, operations trainers, the Public and Operational Safety Division and Customer Service Agents in the Business Services Division. SEPTA Fiscal Year 2012 Operating Budget 150
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The Government Finance Officers Ass
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SEPTA Fiscal Year 2012 Operating Bu
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Southeastern Pennsylvania Transport
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Introduction and SEPTA Profile SEPT
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Introduction and SEPTA Profile Popu
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Summary of Assumptions This documen
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FINANCIAL PLANNING POLICIES Financi
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EXPENDITURE POLICIES Financial and
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Financial and Budgetary Policies Ca
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Financial and Budgetary Policies Fu
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Annual Budget Process Fiscal Year 2
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Organizational Structure The Pennsy
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Operating and Staff Departments FIN
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Fiscal Years 2010 and 2011 Actual a
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Financial Projections With the pass
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Operating Revenue SEPTA receives re
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Operating Revenue $10 Investmentt I
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Subsidy Introduction Total subsidie
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Subsidy In addition, the operating
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Fiscal Year 2012 Operating Budget C
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Local Subsidies City Regional Total
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Expense Assumptions LABOR & BENEFIT
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Expense Assumptions SEPTA Fiscal Ye
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Allocation By Division - Fiscal Yea
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Detail of Expenses - Fiscal Year 20
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Headcount Authorization Cause of Ch
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Fiscal Year 2012 Headcount Authoriz
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Corporate Staff SEPTA Fiscal Year 2
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Corporate Staff HEADCOUNT OPERATING
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Corporate Staff Improve Customer an
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Operations Overview The Operations
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Operations HEADCOUNT OPERATING HEAD
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Operations SURFACE TRANSPORTATION P
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Operations LABOR RELATIONS Principa
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Operations Automotive Vehicle Maint
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Operations ‣ Achieve and maintain
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Audit and Investigative Services Ov
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Audit and Investigative Services EX
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Business Services Division SEPTA Fi
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Business Services Information Techn
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Business Services EXPENSES Amounts
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Business Services DIVISIONAL GOALS
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Customer Service and Advocacy Overv
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Customer Service and Advocacy HEADC
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Customer Service and Advocacy Graph
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Engineering, Maintenance and Constr
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Engineering, Maintenance and Constr
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Page 112 and 113: Finance and Planning Division SEPTA
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Page 118 and 119: REVENUE, RIDERSHIP AND SALES Financ
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Page 122 and 123: Human Resources Overview Human Reso
Page 124 and 125: Human Resources HEADCOUNT OPERATING
Page 126 and 127: Human Resources Project Management
Page 128 and 129: Legal Division SEPTA Fiscal Year 20
Page 130 and 131: Legal HEADCOUNT OPERATING HEADS A B
Page 132 and 133: Legal DIVISONAL GOALS AND BUSINESS
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Page 136 and 137: Public and Government Affairs HEADC
Page 138 and 139: Public and Government Affairs Feder
Page 140 and 141: Public and Operational Safety Divis
Page 142 and 143: Public and Operatio nal Safety Clai
Page 144 and 145: Public and Operational Safety EXPEN
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Page 148 and 149: Fringe Benefits Fringe benefits are
Page 150 and 151: Non-Departmental Expense Amtrak ADA
Page 152 and 153: Job Access and Reverse Commute Prog
Page 154 and 155: Operating Goals and Performance Eva
Page 164 and 165: Improving Our System Capital Improv
Page 166 and 167: Capital Improvement Program Capital
Page 168 and 169: Capital Improvement Program Infrast
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Page 172 and 173: Capital Improvement Program System
Page 174 and 175: Glossary of Acronyms A ADA - The Am
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Page 178 and 179: Glossary Americans with Disabilitie
Page 180 and 181: Glossary E Enterprise Funds - Funds
Page 182 and 183: Glossary L Leases and Rentals - The
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FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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