FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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Operating Goals and Performance Evaluation Measures SERVICE DELIVERY GOALS AND MEASURES On-Time Performance Adherence to schedule is an important part of the Authority’s delivery of quality public transportation service. Although weather, maintenance work, and unanticipated activities by third parties make it nearly impossible to achieve 100% service reliability, service dependability is a key operational objective. For all transit modes except the commuter railroad, a vehicle may arrive 4 minutes and 59 seconds after its scheduled arrival time and still be considered “on-time.” For railroad operations, the Authority follows the industry standard that a train or vehicle may arrive 5 minutes and 59 seconds after its scheduled time and still be considered “on-time.” Two years of on-time performance data appear below, with the Fiscal Year 2012 goal: On-Time Performance Fiscal Fiscal Fiscal Year 2010 Year 2011 Year 2012 Actual Actual Goal Surface Transportation Bus City/Suburban 76.3% 75.1% 79.1% Victory Bus 75.0% 76.0% 78.0% Rail Transportation Light Rail 72.2% 74.6% 76.0% Media-Sharon Hill Line 90.5% 90.1% 92.0% Norristown High Speed Line 99.7% 99.7% 99.0% Broad Street Line 99.0% 98.8% 99.0% Market-Frankford Line 97.6% 97.8% 98.0% Regional Rail 88.9% 89.3% 92.0% SEPTA Fiscal Year 2012 Operating Budget 153
Operating Goals and Performance Evaluation Measures Mean Distance Between Failure (MDBF) This is a measure of reliability often used in both rail and roadway transportation. The measure expresses the average distance (in miles) travelled by a bus or a rail vehicle before preventive maintenance or repairs are required. A table illustrating the Mean Distance Between Failure rates and Fiscal Year 2012 goals for all SEPTA transportation modes follows: Mean Distance Between Failure Fiscal Fiscal Fiscal Year 2010 Year 2011 Year 2012 Actual Actual Goal Surface Transportation Bus City/Suburban 7,066 8,753 10,625 Rail Transportation Trolley (Subway-Surface &Route 15) 5,963 5,431 7,000 Media-Sharon Hill Line 15,892 22,372 25,000 Norristown High Speed Line 32,211 34,099 35,000 Broad Street Line 123,883 150,370 160,000 Market-Frankford Line 71,107 76,373 85,000 Regional Rail 42,828 38,965 50,000 SEPTA Fiscal Year 2012 Operating Budget 154
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The Government Finance Officers Ass
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SEPTA Fiscal Year 2012 Operating Bu
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Southeastern Pennsylvania Transport
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Introduction and SEPTA Profile SEPT
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Introduction and SEPTA Profile Popu
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Summary of Assumptions This documen
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FINANCIAL PLANNING POLICIES Financi
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EXPENDITURE POLICIES Financial and
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Financial and Budgetary Policies Ca
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Financial and Budgetary Policies Fu
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Annual Budget Process Fiscal Year 2
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Organizational Structure The Pennsy
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Operating and Staff Departments FIN
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Fiscal Years 2010 and 2011 Actual a
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Financial Projections With the pass
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Operating Revenue SEPTA receives re
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Operating Revenue $10 Investmentt I
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Subsidy Introduction Total subsidie
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Subsidy In addition, the operating
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Fiscal Year 2012 Operating Budget C
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Local Subsidies City Regional Total
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Expense Assumptions LABOR & BENEFIT
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Expense Assumptions SEPTA Fiscal Ye
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Allocation By Division - Fiscal Yea
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Detail of Expenses - Fiscal Year 20
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Headcount Authorization Cause of Ch
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Fiscal Year 2012 Headcount Authoriz
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Corporate Staff SEPTA Fiscal Year 2
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Corporate Staff HEADCOUNT OPERATING
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Corporate Staff Improve Customer an
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Operations Overview The Operations
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Operations HEADCOUNT OPERATING HEAD
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Operations SURFACE TRANSPORTATION P
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Operations LABOR RELATIONS Principa
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Operations Automotive Vehicle Maint
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Operations ‣ Achieve and maintain
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Audit and Investigative Services Ov
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Audit and Investigative Services EX
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Business Services Division SEPTA Fi
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Business Services Information Techn
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Business Services EXPENSES Amounts
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Business Services DIVISIONAL GOALS
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Customer Service and Advocacy Overv
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Customer Service and Advocacy HEADC
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Customer Service and Advocacy Graph
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Engineering, Maintenance and Constr
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Page 112 and 113: Finance and Planning Division SEPTA
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Page 122 and 123: Human Resources Overview Human Reso
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Page 126 and 127: Human Resources Project Management
Page 128 and 129: Legal Division SEPTA Fiscal Year 20
Page 130 and 131: Legal HEADCOUNT OPERATING HEADS A B
Page 132 and 133: Legal DIVISONAL GOALS AND BUSINESS
Page 134 and 135: Public and Government Affairs Overv
Page 136 and 137: Public and Government Affairs HEADC
Page 138 and 139: Public and Government Affairs Feder
Page 140 and 141: Public and Operational Safety Divis
Page 142 and 143: Public and Operatio nal Safety Clai
Page 144 and 145: Public and Operational Safety EXPEN
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Page 148 and 149: Fringe Benefits Fringe benefits are
Page 150 and 151: Non-Departmental Expense Amtrak ADA
Page 152 and 153: Job Access and Reverse Commute Prog
Page 154 and 155: Operating Goals and Performance Eva
Page 164 and 165: Improving Our System Capital Improv
Page 166 and 167: Capital Improvement Program Capital
Page 168 and 169: Capital Improvement Program Infrast
Page 170 and 171: Capital Improvement Program Paratra
Page 172 and 173: Capital Improvement Program System
Page 174 and 175: Glossary of Acronyms A ADA - The Am
Page 176 and 177: Glossary of Acronyms P PCC Car - Pr
Page 178 and 179: Glossary Americans with Disabilitie
Page 180 and 181: Glossary E Enterprise Funds - Funds
Page 182 and 183: Glossary L Leases and Rentals - The
Page 184: Glossary currently consists of thre
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FY 2012 Operating Budget and FY 2013-2017 Financial ... - Septa

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