OSC 2007 Evaluation Report
OSC 2007 Evaluation Report
OSC 2007 Evaluation Report
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<strong>2007</strong> <strong>OSC</strong> Readiness Training Program <strong>Evaluation</strong> <strong>Report</strong><br />
The pie chart below illustrates the percentages of students for the training course by job title. EPA <strong>OSC</strong>s<br />
and other regional removal and emergency response support staff represented 49 percent of the students.<br />
Five members of the RSC attended this course.<br />
Participants by Job Title<br />
EPA RPMs, 6% (2)<br />
Other Federal Agency<br />
Representatives, 17% (6)<br />
EPA <strong>OSC</strong>s, 31% (11)<br />
State Representatives, 6% (2)<br />
EPA ERT, 3% (1)<br />
EPA CICs, 3% (1)<br />
EPA Removal Managers,<br />
3% (1)<br />
Other EPA Regional<br />
Removal Staff, 14% (5)<br />
EPA HQ Representatives,<br />
17% (6)<br />
Summarized below are the written comments provided on the evaluation forms. Similar observations<br />
have been combined and paraphrased.<br />
Comments on course relevance to job responsibilities<br />
• I do a lot of public meetings and this course is immediately applicable to my work. (Three<br />
responses)<br />
• My job can be high stress and this course gives me excellent tools to use.<br />
• Course material is not an immediate relevance to job, but material will help me overall in my<br />
professional and personal communications. (Two responses)<br />
Comments on course content<br />
• Best course this <strong>OSC</strong> Readiness Training. (Three responses)<br />
• Excellent! (Five responses)<br />
• Course helped me understand how to communicate effectively in high stress situations.<br />
• Course helped me learn how to design prepared answers to questions.<br />
• Case studies, examples and exercises were great. (Three responses)<br />
• The visual clips were entertaining and reinforced the material. (Four responses)<br />
• More practice would have been ideal but the course definitely got the brain working.<br />
• The role playing part of the course could have been shortened.<br />
• Would like more discussion of current case studies or examples of what worked and what did not.<br />
• Would like more information on how to change the message maps.<br />
• Course had some repetition on the slides and it was confusing when bouncing between slides and<br />
other handout materials.<br />
C-101 Comments about Individual Training Courses
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