MAP-01-011 HFI Technical Guide - Human Factors Integration ...

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Chapter 13 – Habitability and Internal Environment13.3.5 In-Service Phase Activities13.3.5.1 Monitor In-Service User FeedbackPurposeTo obtain and evaluate feedback on the performance ofhabitability and environmental control systems from long-termusers in-service.Inputs • Operational reports.• Data from user surveys.Methods • [User] Questionnaires.• [Structured] Interviews.Steps • Analyse operational reports, focussing on HF-related issuesand influences.• Propose to Customer 2 appropriate user-opinion surveys.• Analyse data from user surveys.• Identify trends in user performance decrement data.• Identify possible critical performance decrements.• Identify possible issues influencing on recruitment and staffretention.OutputsQuantitative and qualitative assessments of habitability andenvironment in a range of service conditions.HFI ActivitiesNov 2006 Page 13-41 Issue 4
MAP-01-011 – HFI Technical Guide (STGP 11)13.3.5.2 Identify Opportunities for Environmental ImprovementsPurposeInputsTo identify, evaluate and propose possible improvements tohabitability and environmental control systems, based onactuarial and user-opinion data.Results of:• Acceptance Trials.• Early User feedback.• In-Service operational feedback.MethodsNot Identified.Steps • Based on analysis of quantitative data and qualitativefeedback from users, identify systems and work space areaswhere improvements to habitability and environmentalcontrol systems may produce improved user performance,reduced sick time and accidents, etc.• Evaluate cost-effectiveness of proposed improvements.OutputsProposal for In-Service and mid-term refurbishmentimprovements to habitability and internal environmental controlsystems.13.3.6 Disposal Phase ActivitiesNone identified.HFI ActivitiesNov 2006 Page 13-42 Issue 4MAP-01-011 CH 13_18.doc
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MAP-01-011 HFI Technical Guide - Human Factors Integration ...

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