MAP-01-011 HFI Technical Guide - Human Factors Integration ...

MAP-01-011 – HFI Technical Guide (STGP 11)16.1.2 StakeholdersHFI Technical IssuesA list of potential stakeholders for this area is given below. This list is notexhaustive and should be seen to be a guide only. HFI Foci should refine this listbased upon the structure of their project, the attendees at the relevant HFSG orHFWG and in light of guidance and requests from industry, DEC and Customer 2representatives.• DEC• IPT HFI Foci• IPT ILS Manager(ILSM)• MLS CG• SSG-ShipDes16.1.3 Maintainer RolesIncreases in the use of automation and the reliability of equipment have changedthe maintenance roles associated with equipment. In addition to these factors,the RN has developed personnel who are dual qualified in maintenance andoperations. However a careful balance must be attained when considering thefollowing types of issues:• Whether personnel should be primarily operators who have maintenanceskills, or skilled maintainers who are dual qualified in operational duties.• The balance of demands placed on operators between maintenance andother duties.• Availability of highly skilled maintainers on-board or remotely viacommunications links.• Reliance on the use of automatic diagnostic and repair facilities.System management, particularly of software, has been added to the moretraditional hardware maintenance roles needed to support the integrity ofequipment. Decisions need to be made about the allocation of systemmanagement tasks to dedicated maintainers and to other personnel. Theincreasing dependency upon computer-based systems has introduced a newhuman role of ‘platform system manager’.16.1.4 Fault-Finding and Diagnostic StrategyThe design of equipment for maintenance needs to balance accessrequirements, skill levels of personnel, diagnostic and repair policy with the needto continue operations. Modern technology can allow some equipment to berapidly re-configured to work around equipment faults that in the past would haverequired interruption of operations.The design of the user-equipment interface needs to support rapid decisionmakingabout the impact of faults on the equipment resources available. In thefuture complex faults may be solved remotely via communication with shoreestablishments although bandwidth limitations and EMCON policy may conflictwith this approach.Nov 2006 Page 16-6 Issue 4