MAP-01-011 HFI Technical Guide - Human Factors Integration ...

Annex 3 – HF Techniques, Methods and ToolsA3.9 Team Performance Analysis TechniquesWhilst there is a need to evaluate the performance of individuals who undertaketasks, there is an increasing need to consider the overall performance of teamsof people. A number of methods for such analyses exist, several of which aremodifications or adaptations of methods used for the assessment of individualoperator performance.• Team task analysis techniques• HTA Team• Team Cognitive Task Analysis• Groupware Task Analysis• Behavioural observation scales• Decision requirements exercise• Team Workload Assessment• Distributed Assessment of Team Mutual Awareness• Co-ordination demands analysis• Team Communication and Co-Ordination Analysis• Comms Usage Diagrams• Social Network Analysis• Task and Training Requirements Methodology (TTRAM)These methods can be considered as sub-families that are focussed on particularaspects of analysis. The following sub-sections provide an overview of theidentified Team Performance Analysis techniques including identification of theirassociated strengths and weaknesses.A3.9.1Team Task Analysis TechniquesTeam Task Analysis (Team-TA) is a task analysis technique that provides adescription of tasks distributed across a team and the requirements associatedwith the tasks in terms of operator knowledge, skills, and abilities. Typically,Team-TA is used to inform team task design, team training procedures and teamperformance measurement. Team-TA aims to analyse team-based scenarios bygathering data regarding teamwork and task work.1. Teamwork – Individuals interacting or co-ordinating tasks that areimportant to the team’s goals.2. Task work – Individuals performing individual tasks.May 2006 Page A3-75 Issue 4