MAP-01-011 HFI Technical Guide - Human Factors Integration ...

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Chapter 15 – Operability And User-Equipment Interaction15.3.4.2 Assess User-Equipment Interface Efficiency andEffectivenessPurposeTo assess the efficiency and effectiveness of the userequipmentinterface in supporting achievement of operationalperformance objectives.Inputs • Critical User Performance Statements (Sect 15.3.2.2) and• User-Equipment Interface Design (Sect 15.3.3.3).Methods • Operational Scenario Descriptions.• Task and Role Performance Modelling.• Task and Role Prototyping.• User-equipment interface prototyping.• Operability Evaluation.Steps • Operational performance objectives associated with eachuser role are linked to the operability criteria (Sect 15.3.2.6)developed for the design process.• Structured evaluations are performed with the equipment,using Operational Scenarios, to assess overall performance,e.g. time to respond to a threat, time to classify a contact etc.OutputsAssessments of the effectiveness of the user-equipmentinterface.HFI ActivitiesNov 2006 Page 15-35 Issue 4
MAP-01-011 – HFI Technical Guide (STGP 11)15.3.4.3 Assess User Support FacilitiesPurposeTo assess the efficiency of the user-equipment interface insupporting achievement of operational performance objectives.Inputs • Critical user performance statements (Sect 15.3.2.2) and• User-equipment interface design (Sect 15.3.3.3).Methods • Operational Scenario Descriptions.• Task and Role Performance Modelling.• Task and Role Prototyping.• User-Equipment Interface prototyping.• Operability Evaluation.StepsOutputsOperational performance objectives associated with each userrole are linked to the operability criteria (Sect 15.3.2.6)developed for the design process. Structured evaluations areperformed with the equipment, using Operational Scenarios, toassess the efficiency of using the user-equipment interface, e.g.throughput time for each discrete task, elimination of repetitiveactions, minimisation of the number of dialogue actions etc.Assessments of the efficiency of the user-equipment interface.15.3.4.4 Assess Operating ProceduresPurposeTo assess the operating procedures for the equipment.Inputs • Task Specifications (Sect 15.3.3.1)• User-Equipment Interface Design (Sect 15.3.3.3)• Operating procedures (Sect 15.3.3.6)MethodsNot identified.HFI ActivitiesSteps • The operating procedures (Sect 15.3.3.6) are assessed toensure that they cover all aspects of the operation of theequipment. Each procedure is checked to ensure that it isperformed as effectively and as efficiently as is possible.• Compatibility of the set of operating procedures assigned toeach user role is assessed to ensure that these areconsistent with the tasks and responsibilities assigned to thatrole (Chap 5).OutputsAssessments of the operating procedures.Nov 2006 Page 15-36 Issue 4
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MAP-01-011 HFI Technical Guide - Human Factors Integration ...

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