California State Rail Plan 2007-08 to 2017-18

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2007-08 – 2017-18 California State Rail PlanThis Chapter presents the ten-year operational and service improvement and trainservice expansion plans for the Route. The Chapter also provides information onroute administration, route history, route description, and historical performance.The CCJPA’s Marketing Program is discussed in Chapter IV, Marketing Program.Figure 8A is the Capitol Corridor Route map, including the connecting buses.ROUTE ADMINISTRATIONThe administrative structure of the Capitol Corridor Route differs from thePacific Surfliner and San Joaquin Routes. The Capitol Corridor Joint PowersAuthority (CCJPA) has responsibility for management of the Route, while theState continues to fund the service operation and many capital projects.Amtrak operates the trains, the CCJPA is responsible for the oversight of theCapitol Corridor service through its operating contract with Amtrak, and the Statefunds the service. The CCJPA coordinates functions such as marketing,scheduling, and on board services with Amtrak, and also coordinates somefunctions with the Department, such as marketing. The State owns all equipmentin the Northern California fleet (used by both the Capitol Corridor and theSan Joaquins), while Amtrak maintains it and the CCJPA oversees Amtrak’smaintenance work. For a description of the financial relationship between Amtrakand the State, see Chapter XI.Local agencies have always had an active role in planning and promoting theCapitol Corridor. Initially the Assembly Concurrent Resolution (ACR) PolicyAdvisory Committee, formed as part of the ACR 132 study, acted in an advisorycapacity to make recommendations about the route. Chapter 263, Statutes of 1996(SB 457 - Kelly), allowed the State to enter into an interagency transfer agreement(ITA) with a joint powers authority to assume responsibility for intercity railservices on the Capitol Corridor. The Department and the CCJPA executed anITA on July 1, 1998, transferring the responsibilities of management for theCapitol Corridor to the CCJPA. The Bay Area Rapid Transit (BART) GeneralManager and designated BART staff provide administrative support to theCCJPA.Pursuant to the ITA, Business Transportation and Housing Agency (BTH) hasresponsibility for allocating operating funds to the CCJPA. BTH also reviews andapproves the CCJPA’s business plan that includes future service levels andfunding needs. Chapter 263 specified the composition of the CCJPA. The CCJPABoard must have the following 16 members: six representatives from the BARTBoard of Directors (two residents each from Alameda County, Contra CostaCounty, and the City and County of San Francisco); and two members each fromthe Board of Directors of the Sacramento Regional Transit District, the Board ofDirectors of Santa Clara Valley Transportation Authority (VTA), the Yolo CountyTransportation District, the Solano Transportation Authority, and thePlacer County Transportation Planning Agency.122
Chapter VIII – The Capitol CorridorTEN-YEAR OPERATIONAL AND SERVICE IMPROVEMENTPLANSON-TIME PERFORMANCEThe CCJPA’s goal is to maintain on-time-performance (OTP) at a minimum of90 percent throughout the Plan period. This goal is based on the fullimplementation of the unconstrained capital program described in Chapter II.Increased OTP provides improved service reliability and is the most effective toolfor gaining and securing ridership. OTP has consistently been the underperformingmeasure since the inception of service. In December 2003, Amtrak,CCJPA and Union Pacific Railroad (UP) revised the incentive payments to becalculated separately from UP’s incentive payments for other Amtrak trains; this isintended to give the UP more incentive to increase OTP on this route. OTP over92 percent receives increased incentive payments. This measure has had somesuccess but more successful have been the ongoing discussions with UP and stepstaken early in 2007 by UP to revise their freight rail operating plan to free upcapacity for freight long-hauls and passenger trains, thus improving servicereliability and OTP.Most capital funds received in the past and programmed or planned are aimed atprojects to improve reliability and capacity. The increase in capacity provides theUP dispatchers more options to maintain reliable, on-time service for all trainsoperating on the route, as well as allowing additional frequencies when approvedby the UP as part of the project agreement.ENHANCE CUSTOMER SATISFACTIONThe CCJPA’s June 2005 Vision Plan contains a number of goals for improvingcustomer satisfaction. Use of technology and innovation is a major theme fromthe Vision Plan. Some programs have already been initiated including expandedticket vending machines, online and voice recognition trip planning and trainstatus updates, and public information displays. Future projects include wirelessinternet access with the potential for real-time on-board digital information onoperations, automated ticket validation on board the trains, and a revised ticketingand data management process that will emphasize a better customer relationship,termed customer relationship management (CRM).COMPREHENSIVE WIRELESS NETWORKBeginning in fall of 2003, the Capitol Corridor offered internet service in selectedcars on a pilot basis. Usage dropped off significantly when a fee was charged forthe service, and the CCJPA learned through research that more technologies thatcould perform at a higher level were becoming available. As well, the CCJPA didnot understand the precise business models that could allow the service to workfor both passengers and the rail operator. The CCJPA is now poised to procuresuch a system after additional research with experts in the wireless industry,123
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California State Rail Plan 2007-08
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2007-08 - 2017-18 California State
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Table of ContentsTable of Contents(
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Table of FiguresTable of FiguresFig
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California State Rail Plan 2007-08
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CALIFORNIA TRANSPORTATION PLAN 2025
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during evenings and weekends.• Cr
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SouthernCaliforniaCommuterRailChapt
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AUBURN-OAKLAND REGIONAL RAIL SERVIC
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AMTRAK PLANNINGIn April 2005, Amtra
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it is in the strategic interest of
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INTRODUCTIONGovernment Code Section
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PART IPASSENGER RAIL ELEMENT3
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California State Rail Plan 2007-08 to 2017-18

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