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Newfoundland and Labrador Product Development Strategy

Newfoundland and Labrador Product Development Strategy

Newfoundland and Labrador Product Development Strategy

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- 76 -Currently, IDO is working on a number of product initiatives such as Wine/Culinary Tourism<strong>and</strong> Aboriginal Tourism development. They are also playing an increasing role in assistingmunicipalities <strong>and</strong> providing them with the tools they need to develop tourism. They are alsoactive in encouraging new investment in tourism in the province by identifying investmentopportunities <strong>and</strong> taking information on these opportunities to national <strong>and</strong> international trade<strong>and</strong> investment forums.Ontario Tourism Marketing Partnership Corporation (OTMPC)This is a public private partnership (an Ontario form of Special Operating Agency similar to aCrown Corporation in other jurisdictions) with an industry board <strong>and</strong> significant funding fromgovernment. The main role of this group is marketing but they are also actively involved inproduct development, with a focus on developing market ready products <strong>and</strong> experiences thatrespond to emerging market trends <strong>and</strong> opportunities. On the product development side,OTMPC works with three industry-led product committees - the City, Touring <strong>and</strong> Outdoorcommittees.o Outdoor Committee - identify, develop <strong>and</strong> facilitate outdoor experiences, packagingprograms <strong>and</strong> product allianceso City Committee - identify, develop <strong>and</strong> facilitate city experiences, packagingprograms <strong>and</strong> product allianceso Town <strong>and</strong> Country Committee - identify, develop <strong>and</strong> facilitate touring experiences,packaging programs <strong>and</strong> product alliancesOTMPC assists Ontario tourism suppliers with key aspects of product development,marketing <strong>and</strong> sales. They offer workshops <strong>and</strong> h<strong>and</strong>books on both packaging <strong>and</strong> travel trademarketing.OTMPC’s product development effort involves groups of operators organized loosely in‘product alliances’. The effort concentrates on developing new tourism products to marketreadystatus <strong>and</strong> ensuring that tourism operators underst<strong>and</strong> the importance <strong>and</strong> benefits ofpromoting the complete tourism experience, rather than the individual features of the productor region.OTMPC staff <strong>and</strong> its <strong>Product</strong> Committees lead suppliers in these product alliances throughfour distinct <strong>Product</strong> <strong>Development</strong> phases, including; a review of existing <strong>and</strong> new research,development of product criteria <strong>and</strong> research-driven product "experiences", new promotionalopportunities including web site, brochures <strong>and</strong> participation in media events, <strong>and</strong> acomprehensive evaluation of the developmental year <strong>and</strong> preparation of a draft three-yearmarketing plan. The Fifth Phase is ongoing implementation. Each alliance establishes a setof criteria for membership as well as criteria for the types of packages <strong>and</strong> experiences thatwill be offered through the alliance. The steps in the process are described below:First Phaseo <strong>Product</strong> Committee struck by a private sector, public sector partnership between industry<strong>and</strong> governmentTHE ECONOMIC PLANNING GROUP of Canada <strong>Newfoundl<strong>and</strong></strong> & <strong>Labrador</strong> Tourism <strong>Product</strong> <strong>Development</strong>D. W. Knight Associates <strong>Strategy</strong> <strong>and</strong> Accommodation Needs Study

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