Small Talk

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54 . the fine art of small talk music. You are no babe in the woods and you’re not getting any younger. If you go at it you might get more offers than you can shake a stick at! Whenever you begin a dialogue with a question, get ready to dig deeper so that the other person knows you are interested in hearing more. Digging in deeper indicates you truly desire a response and are prepared to invest time in hearing the response. Here are some suggestions: • How was your summer? Excellent. What special things did you do? • How were your holidays? Pretty good. How did you celebrate? • How was your weekend? Good. What did you do? I went to see that new play down at the Civic Center. Really? You’re interested in ______? I never knew that. Tell me more about that. • Did you do anything relaxing? • Is that something you usually do on the weekend?
let’s give ’em something to talk about . 55 With the right queries, a conversation with a coworker about the weekend can occupy an entire cup of coffee. The key is to have a genuine interest in what the other person is saying, along with a genuine desire to hear the response. So while you get to be quiet, you do not get to be passive. You must actively participate in the conversation. Suppose, however, you call a customer or your boss, and the conversation is as follows when you ask about the weekend: How was your weekend? Great. Tell me about it. Well, we spent some time working in the garden and that was about it. Now about this proposal. You should recognize that the other person has steered the conversation back to business. That’s the signal that the person does not want to chat at the moment. Respect those wishes by switching into a business mode. Here are some other examples of digging deeper into a conversation: You ask, How have you been? and get the reply, Busy. Follow-up responses could include: How do
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Contents Preface ix chapter 1 What
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Preface When I first got into the b
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preface . xi didn’t know how to k
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preface . xiii commentary on some f
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preface . xv to present themselves.
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preface . xvii 4. I go to at least
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8 Conversational Clout Ido not sugg
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11 The Conversational Ball Is in Yo
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15 Holiday Party Savvy Survive the
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Acknowledgments The need for additi
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Small Talk

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