Small Talk

72 . the fine art of small talk
Openness vs. Defensiveness
Expectancy vs. Frustration
Evaluation vs. Suspicion
Self-control vs. Nervousness
Readiness vs. Boredom
Confidence vs. Insecurity
Engaging Approachable Body Language
send a message that you are avoiding interaction—even
if your reason is shyness and you actually want someone
to talk to you! People generally respond to these
signals by ignoring you; you are not considered approachable.
If you rest your chin in your hand, it appears
that you are bored. Likewise, when you place your
hands on your hips, you appear aggressive and unhappy
with your conversation partner, or with the words you
are hearing.
There are just as many ways to signal your interest
and enthusiasm for the dialogue.