Small Talk

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72 . the fine art of small talk Openness vs. Defensiveness Expectancy vs. Frustration Evaluation vs. Suspicion Self-control vs. Nervousness Readiness vs. Boredom Confidence vs. Insecurity Engaging Approachable Body Language send a message that you are avoiding interaction—even if your reason is shyness and you actually want someone to talk to you! People generally respond to these signals by ignoring you; you are not considered approachable. If you rest your chin in your hand, it appears that you are bored. Likewise, when you place your hands on your hips, you appear aggressive and unhappy with your conversation partner, or with the words you are hearing. There are just as many ways to signal your interest and enthusiasm for the dialogue.
hearing aids and listening devices . 73 POSITIVE MESSAGES TO THE SPEAKER • Lean forward • Maintain eye contact • Open up your arms and body • Relax your body posture • Face your partner • Nod and smile OFF-PUTTING GESTURES YOU SHOULD NEVER USE • Pointing • Covering your mouth • Rubbing or fondling body parts • Fiddling with jewelry
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Contents Preface ix chapter 1 What
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Preface When I first got into the b
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preface . xi didn’t know how to k
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preface . xiii commentary on some f
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preface . xv to present themselves.
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preface . xvii 4. I go to at least
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2 Get Over Your Mom’s Good Intent
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11 The Conversational Ball Is in Yo
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15 Holiday Party Savvy Survive the
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Acknowledgments The need for additi
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Small Talk

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