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CLINICAL LAB SCIENEC

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ESSENTIALS OF CLINICAL LABORATORY SCIENCE

Critical Reminder

Organization of Health Care

Facilities

• Board of directors includes chief of

staff , administrator or CEO, attorney,

business leaders, and in some cases

committee chairs and representatives

from the major departments within

the hospital

• Chief of professional services

• Department supervisors for all

ancillary departments, such as

laboratory and pharmacy

• Section supervisors of areas within

a major department

• Shift supervisors who report to

section supervisors

• Staff (considerable ranking among

staff, with the professional staff of

persons who are licensed , registered,

or certified at the top of the

group in their scope of duties and

responsibility)

the hospital. With increasingly complicated business systems within a hospital,

this official is now generally awarded a title with the same terminology as that

used in most business enterprises. This reflects the greater demand on health

care institutions to be more cost conscious and to use good business practices.

In past years, this was not generally the case, when traditionally a physician

with no business training held this position. Many of the other officers of the

various departments within the hospitals are frequently called assistant administrators

and are often categorized by the area over which they exercise authority

and responsibility. For example, larger hospitals may have an administrator for

finance, computer services, clinical services, support services, and so on.

Professional organizations for individual employees and for the institution

itself play a major role in the functioning of a health care facility. Facilities voluntarily

ask for accreditation to present themselves as abiding by a certain set of

professional or institutional standards. A hospital would encompass a number

of occupations that could be addressed by these accrediting agencies. This meeting

of the requirements for accreditation assures the public that the institution

is seeking to provide a high standard of care; it is also a form of self-policing.

Hospitals are dedicated to providing the best care possible, and they should seek

to employ only qualified personnel to meet their responsibility to their patients.

Accreditation agencies monitor the credentials of workers in a facility. In communities

with more than one major health care facility, there is

often competition for the better employees and, with personnel

shortages, less-qualified personnel may be hired out of necessity.

Since hospitals are accredited and also licensed in most, if not

all, states, they must meet regulations and standards required to

be in good standing with government and accrediting agencies.

Most job positions in a hospital require that personnel be registered,

licensed, or certified in their respective field. As a condition

of the hospital accreditation and licensure, employees must meet

the standards for entry into the profession when they present

themselves to the public as practicing professionals. Most often

there are continuing requirements for remaining in good standing

with the respective accrediting bodies, and the health care facility

will either furnish training or aid the employee in efforts to maintain

skills and certification. While most states require both facility

licensure and accreditation for medical facilities, the requirements

for accreditation and licensure are often similar, and in fulfilling

a requirement for one agency, the other’s requirements may be

satisfied.

Hospitals are highly organized entities with various levels of

supervisory managers existing in every department. The CEO provides

coordination for the various areas within the hospital. In the

larger facilities, the assistant administrators, who focus on broad

areas such as finance, nursing, ancillary service, etc., report to a

CEO. The lines of authority in a large hospital are typically complex

and are based on the number of ancillary services and satellite

clinics associated with the medical center. Some hospitals are

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