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CLINICAL LAB SCIENEC

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CHAPTER 10: QUALITY ASSURANCE 237

Standard Deviation and Normal

Frequency Distribution

When the methods and tools presented in this section are used, it

is easier to determine factors contributing to poor QC. When QC

is out of range, results necessary for following a patient’s diagnosis

or care are delayed.

Random Error

Random error is just what the term implies: an error that occurs

for no known reason and may be based on any number of factors.

Quite often a random error is not even detected unless it occurs

with controls and not with a patient sample. The reason for the

error is often not determined. Statistically, random errors occur as a fraction of

a percent for all tests performed. Random errors are often discovered when a

particular result does not match the clinical picture or does not correlate well

with tests for other analytes (constituents of body fluids tested for) for a specific

patient.

Random errors are difficult to detect and analyze. They may result from

various environmental factors, differences between operator functions, fatigue

of certain components that affect high or low levels, transient interference, and

almost any other factor that could be included in operation of high technology

equipment.

Degree of precision is best expressed in terms of standard deviation, which

is also the distribution of random error. This denotes the dispersion or variability

in a distribution of results. Normal distribution frequency refers to a curve

or bell-shaped curve, which may also be called the Gaussian random variable

distribution.

Critical Reminder

Statistical Terms Used in Quality

Control Calculations

Mean—average of all values (total of

all values divided by the number of

analyses) frequently used in calculations

Median—middle value within the range

Mode—most frequently occurring value

NOTE: In a good QC program, the mean,

median, and mode should be virtually

the same.

Standard Deviation (SD)

Basically, the standard deviation is used as a measure of the variation in a distribution

of values around the mean value for a group of the same tests. From

the mean value, the standard deviations are calculated by taking the sum of the

squared differences for each individual test from the mean value and dividing it

by n – 1, where n is the number of tests performed. The square root of the figure

derived from this process is equal to 1 SD and is doubled to determine 2 SD

ranges. The mean, median, and mode are all common statistical terms that will

be further discussed along with the detailed procedure for determining standard

deviations.

To determine standard deviation, start by determining the mean of a

group of tests (such as those for glucose) by adding all of the test values

together and dividing by the number of tests performed. For each determination

you do after this, subtract your test results from the mean. This number

may be positive or negative. Square the differences and then use a calculator

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