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CLINICAL LAB SCIENEC

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CHAPTER 10: QUALITY ASSURANCE 261

Efficiency

Efficiency of methodology should be chosen by selecting the test method with

the greatest number of correct results when divided by the total number of tests.

An efficient method for most purposes in the medical laboratory would consider

economical measures such as cost of reagents, time for each test (dwell time),

and even ease of operation of equipment and storage of supplies.

Reporting of Results

Results are most often reported directly via computer to patient areas and even

to physicians’ offices. Simultaneous storage of patient results and dissemination

to a patient’s chart, whether in a hospital, clinic, or private physician’s office, are

done quickly and effortlessly. Point-of-care testing, also called near-patient testing,

requires that all personnel who perform procedures with bedside equipment

perform function checks and QC, which is stored in the instrument and in some

cases is transmitted to the laboratory’s LIS. Remember that point-of-care testing

is most often performed by those other than medical laboratory personnel.

Computer Processes within the

Clinical Laboratory

There are defined processes by which data are entered into a computer system.

The data are often stored as information in a form that are not readily readable

by the laboratory worker. Computers process and correlate data to provide

reports that may be distributed to the clinicians for their review. Some of the

terms used in computer procedures are hardware, CPU (central processing unit),

memory, storage media, along with input and output devices. In the laboratory, a

large amount of data are produced and disseminated on a constant basis. An LIS

is normally installed in any laboratory of even modest size. Information is coordinated

by the system to achieve delivery of patient reports in a timely manner

and in an organized format. This would not be possible without highly sophisticated

computer systems capable of receiving data input from a large variety of

instruments as well as from manual entry of data produced when manual methods

of testing are performed. The following components are required to operate

these large systems.

Central Computer Memory

Many of the calculations and storage of QC data and patient results are accomplished

within the central memory of the instruments. Some facilities use storage

for permanent records on tape drives or other forms of memory for long-term

record keeping. When storing large amounts of data, tape can be substantially

less expensive than disk or other data storage options. Permanent storage has

been greatly facilitated by improved computer hardware and software over the

past few years and more innovative methods will undoubtedly follow.

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