GENERAL MEETING DRAFT - Bankier.pl

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>> Strategy and Results
Our approach on this front has been proactive and industry leading, underscoring our full understanding
of the forces shaping the financial system, as well as our readiness to take the initiative.
This same approach has underlined our reassessment of the Group’s capital requirements. Thanks to the
support of our shareholders, our capital increase has strengthened our financial position and afforded us
the freedom and flexibility to sustain the flow of credit to the many small and medium-sized enterprises
that are vital to the continued health of communities throughout Europe.
We are well aware that success springs from our reputation and business sustainability. With this in mind,
we have launched the “One4C” initiative to enhance our organizational structure and to ensure that we
continue to be consistently focused on our clients and their needs. In this regard, we will emphasize
simplicity and transparency to improve the way we do business with our customers.
Our commitment to stakeholders is not limited solely to financial initiatives. In the aftermath of the
Abruzzo earthquake in 2009, the UniCredit Group responded immediately to the human tragedy,
partnering with local organizations to provide material aid and assistance to those in need. Besides, we
established a current account to meet a tremendous surge of generosity, which helped raise more than
four million euros in donations to support the people of Abruzzo.
I would like to express my warm thanks to our managers and employees for their dedication to our Group
and for their ability to adapt to the changes we have made in response to the evolving financial
environment.
I would also like to acknowledge the invaluable contributions of the members of our new Board, which
includes, for the first time, two individuals selected from a list presented by minority shareholders. With a
new shareholding structure, including the addition of important institutional shareholders, they have
played a key role in strengthening the governance of our enterprise.
Finally, and most importantly, I wish to thank you, our shareholders, without whom we would not be where
we are today.
Dieter Rampl
Chairman