GENERAL MEETING DRAFT - Bankier.pl

With the aim of creating shareholder value, the Retail SBA has continued to implement a number of
actions to ensure an efficient capital allocation that has allowed it to generate positive EVA amounting to
€130 million in 2009, although lower than 2008.
Balance Sheet (€ million)
AMOUNTS AS AT CHANGE ON DEC '08
12.31.2009 09.30.2009 12.31.2008 AMOUNT %
RETAIL
Loans to customers 167,954 169,295 180,280 -12,326 - 6.8%
Customer deposits (incl. Securities in issue) 235,896 238,496 215,915 19,981 + 9.3%
Total RWA 67,844 69,933 80,410 -12,566 - 15.6%
RWA for Credit Risk 54,813 56,271 67,278 -12,465 - 18.5%
Breakdown of loans by country and deposits (€ million)
LOANS DEPOSITS FROM CUSTOMERS
TO CUSTOMERS CHANGE AND DEBT SECURITIES IN ISSUE CHANGE
12.31.2009 12.31.2008 % 12.31.2009 12.31.2008 %
RETAIL
Italy 114,547 121,103 - 5.4% 181,179 152,356 + 18.9%
Germany 34,185 39,989 - 14.5% 32,167 35,347 - 9.0%
Austria 19,223 19,187 + 0.2% 22,550 28,212 - 20.1%
Total 167,954 180,280 - 6.8% 235,896 215,915 + 9.3%
At the end of December 2009, the Retail SBA totaled nearly €168 billion of loans and receivables with
customers, with a decrease in the fourth quarter of approximately €1 billion compared with the previous
quarter which led to a decline compared to December 2008 of approximately €12 billion (-6.8%),
confirming the downward trend that has characterized the entire banking system. The Retail SBA strategy
in the area of credit management was to continue to provide, albeit in a context of severe downturn in the
economic cycle, adequate financial support to business initiatives and the needs of households without
neglecting an attentive assessment of the creditworthiness.
The stock of deposits from customers of the Retail SBA, representing deposits and securities in issue,
at the end of December 2009 amounted to nearly €236 billion, with a decline of about €2 billion compared
with the previous quarter, but increasing of €20 billion (+9.3%) from the start of the year. Not including in
Italy the bond issue of UniCredit Family Financing Bank (aimed to fund the mortgages and consumer
credit stock from commercial banks), the real growth in direct deposits of the Retail SBA was €14 billion.
This is the result of stronger customer preference towards simpler and more secure products and it has
contributed to the Group funding in an environment characterized by uncertainty on the interbank market.
Germany and Austria recorded respectively a decrease of 3.2 and 5.7 billion from 2008, the latter
influenced by the shift of customers from Retail SBA to Private Banking as a consequence of the new
segmentation criteria introduced in the last quarter of 2009.
Efforts to help strengthen the Group balance sheet, allowed a reduction in RWA in December 2009 of
approximately €2 billion compared with 3Q09 and €12 billion compared to 2008, thanks to a combination
of a decline in the volume of loans, an extension of internal rating models ("Internal Rating Based”
methodology) to the Ex-Capitalia banks and the refinement of methodologies for calculating the RWA.
2009 CONSOLIDATED REPORT AND ACCOUNTS
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